Starling Chevrolet

Knowledge of tow vehicle Took Equinox in because of battery going dead while being towed behind motor home. I followed manual which said shut off accessories to tow but can't Took Equinox in because of battery going dead while being towed behind motor home. I followed manual which said shut off accessories to tow but can't shut radio off. I feel I was lied to because there are many people complaining on the web of the same dead battery issues. Memo sent to dealerships relating to remedy for this issue but no one told me about the problem. A forum on the internet recommeneded that you install a charge wire from RV to car. Why should I have to pay for this? If Chevy knew the issue in Nov. 2017 they should have informed me before I bought. I would have purchased a different vehicle. More

new lease i recently new leased a chevy at starling and was completely satisfied with the expertise and being able to deal with the sales staff...they were frie i recently new leased a chevy at starling and was completely satisfied with the expertise and being able to deal with the sales staff...they were friendly, co-operative and they completely explained all of the details of the new lease...thanks to RUBEN ADORNO for you patients and 100% cooperation for our new lease...your guidance is appreciated and will see you again when the lease is up for renewal at starling...i highly recommend RUBEN ADORNO. for your next auto deal.... ROLAND GLAUDE More

Broken mirror, they wanted $400 My passenger side view mirror hit a garbage can left in the road by the garbage truck directly in front of me. I couldn't have been moving 10 mph. The My passenger side view mirror hit a garbage can left in the road by the garbage truck directly in front of me. I couldn't have been moving 10 mph. The housing snapped in toward the window, and the mirror cracked, and shattered and the heater/motor, which snaps in, came away from the housing. I took it in for a quote. I waited half an hour and was quoted $288 for a new housing assembly, a minimum 1 hour labor to remove the door panel, plus $75 to $80 for paint! (There is a tiny spot, smaller than the tip of my pinky finger, on the mirror housing where the paint chipped off.) I told them no, and left. When I asked a body shop to look at it, Starling had already removed the heater/motor from the back of the glass and reattached it in the housing...as I said, it snaps in! Meaning they DO NOT need to disassemble the door, NOR did they need a new housing or heater/motor! ALL I NEED IS A NEW PIECE OF GLASS that SNAPS onto the heater/motor, and a tiny dab of touch up paint! They HEAVILY PADDED their estimate, and likely would have charged me the full $360 estimate, plus anything else they thought they could add to the bill! I might be a female, but I'm NOT stupid! DO NOT TAKE YOUR VEHICLE FOR SERVICE HERE! Unless you like to pay extra to be lied to and cheated! More

Excellent service to Canadians Brought out new 2018 Tahoe in as the A/C was not working. Despite being literally overwhelmed with demands from clients and a 2 hour wait, David Hern Brought out new 2018 Tahoe in as the A/C was not working. Despite being literally overwhelmed with demands from clients and a 2 hour wait, David Hernandez of their service department provided us with answers and solutions to our dilemma above and beyond the call to duty. Polite, uderstanding of our being out of country and on vacation, skilled with information and an honest forthright approach as to what they could do and which was note in the cards for that day was refreshing instead of a bunch of empty promises. As a life time GM owner I know the service guy on the front line gets all the complaints about the manufacturer who is a distant apparition .in stressful situations. David is first class and should held as a valued employee.by Starling. Patrick and Susan Johnston Ontario Canada More

A whole 3 hours oil change I had an appointment for 11 am it is 1:34 pm and i still haven’t gotten my car. It is ridiculous they don’t care about your time and the service is aw I had an appointment for 11 am it is 1:34 pm and i still haven’t gotten my car. It is ridiculous they don’t care about your time and the service is awful More

Best of the best Jerome Lennon and Peter Award are the absolute best salesman ever they took such good car of me we worked the best options I am so happy Jerome Lennon and Peter Award are the absolute best salesman ever they took such good car of me we worked the best options I am so happy More

Edward Rivas Great Help Edward was a great help. Very attentive and worked with us until we found a way! I would recommend him! Thank you for your dedication ! Nicole & Cra Edward was a great help. Very attentive and worked with us until we found a way! I would recommend him! Thank you for your dedication ! Nicole & Craig More

bad customer realtionships i purchased a used 2007 chrysler town and country in january 2016. the engine blew up 7 months later and they would not even help me with replacing it i purchased a used 2007 chrysler town and country in january 2016. the engine blew up 7 months later and they would not even help me with replacing it. they were rude, nasty and they threw me out of the dealership.they said it was my problem. my mechanic said that they had to have know about the engine being bad when they sold it to me. they told me that the car was not worth any money with a bad engine so they would not even put me in another car. and give me an allowance toward another one. More

They found the truck that I wanted right away. I went on line just to see what try is Sterling Chevrolet had in stock. Guy saw that I was looking in a chat box and ask me what I was interested in. I went on line just to see what try is Sterling Chevrolet had in stock. Guy saw that I was looking in a chat box and ask me what I was interested in. I briefly stated the color and equipment that I wanted. Guy suggested that I drive down to see him in person. I was not wanting to make the 45 minute drive to see trucks, but I am glad that I did. The dealer made the shopping painless. They found what I wanted and had it at the dealer in two days. Thanks Again, Donald Vick More

coustomer service out of this world i own two cadillacs and a buick i am use to getting good service from cadillac dealer ship but the service i got today from MR Javier Torres its th i own two cadillacs and a buick i am use to getting good service from cadillac dealer ship but the service i got today from MR Javier Torres its the best i haver had at any dealer ship .GREAT JOB More