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State Line Nissan

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,085 Reviews
Locally, Veteran-owned and operated, we at State Line Nissan focus on providing you not only the best car-buying experience but also the best ownership experience. We support the Kansas City community because we are your friends and neighbors, and when you buy from State Line Nissan you're part of our family as well. We know that to earn your business we must earn your trust, and our entire team, from sales to service, operates under the State Line Nissan slogan, "Where respect is the bottom line."
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10401 Madison Ave

Kansas City, MO

64114

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Showing 254 service reviews

September 24, 2026

‘Consistently upsells you things you don’t need, acts like he gets commissions on these. More

by Tazzmania147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Piepho
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

State Line Nissan responded

Thank you for your review. We apologize for any discomfort caused. Our team strives to offer helpful recommendations, but we do not receive commissions. We appreciate your feedback and will be in touch to review your concerns.

January 31, 2025

2 1/2 hours for an oil change WOW! Very disappointed with the service and the person helping. Was very rude and cold to each customer. More

by Brittanay34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Charles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 06, 2025 -

State Line Nissan responded

Brittanay34, we regret to hear that you had this experience with us. A member of our management team will be reaching out to discuss further.

February 09, 2024

I have gotten a new battery, starter, brake switch and fuel pump in the last 6 months. My car continued to leave me stranded after I got the battery. Then they said I needed a new starter. It only started More

by Katiecicmanec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Charles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Strong
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Feb 13, 2024 -

State Line Nissan responded

Katiecicmanec, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We want the opportunity to discuss this further, a member of our management team will be reaching out today!

January 24, 2024

Love this guy he use to be my boss at John F Lawhawn on 40 highway, the car I have right now came from State line Nissan. Love you Mr. Crowley Cassandra Shaver More

by cassandrashaver78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Charles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In Memory of Floyd Crowley
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Jan 26, 2024 -

State Line Nissan responded

Thank you for the kind words regarding Floyd! He is dearly missed by our State Line Nissan family!

May 21, 2023

Okay 👍 Hi Yep You may it now please All right No more words Yep More

by ndumaine@ymail.com
Recommend Dealer
Yes
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May 18, 2023

Everyone is always so friendly and helpful! Never super pushy either! Very informative.... fast, friendly More

by DANAMARIELUCIANL@YAHOO.COM
Recommend Dealer
Yes
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May 13, 2023

Frank has always helped us out with both of our vehicles and explained everything To us More

by RPENNINGTON@KINCAIDCOACH.COM
Recommend Dealer
Yes
Employees Worked With
Frank
Print
April 30, 2023

Speedy communication, Very nice man Help deaf customers with disabilities and understanding.. good job Quickly service More

by DNEMAIL@DNEMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Frank
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April 19, 2023

Easy The people there are easy to work with from finding a car to having it worked on. More

by no e-mail
Recommend Dealer
Yes
Employees Worked With
Nasr
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April 19, 2023

Justin is the reason I keep coming back to get my car serviced instead of another dealership More

by JERPHELPS@PM.ME
Recommend Dealer
Yes
Employees Worked With
Justin
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