State Motors

just bought a used 2018 Mercedes GLS450 from there 6 just bought a used 2018 Mercedes GLS450 from there 6 weeks ago. 2 days after I purchased a light came on with a suspension malfunction symbol. I call just bought a used 2018 Mercedes GLS450 from there 6 weeks ago. 2 days after I purchased a light came on with a suspension malfunction symbol. I called and they sent it to Mercedes Benz dealership to fix the problem. They covered the cost as they should. A week later the light came on again but then turned off and it didn’t come back on until this past week again. I’ve never felt my car go up and down as it should with the suspension, I knew it wasn’t right. So we called again to get it taken care of AGAIN! And we were told to bring it to Mercedes again. After evaluating the car AGAIN they told me I need a new compressor... a $1600 fix!! we called state motors to let them know and they said they will not pay for it even though this was clearly a pre existing condition before I bought it THAT THEY DID NOT INFORM ME OF! They should have fixed the compressor the first visit, so they would have taken care of it then but not now!! What the heck? My compressor does not just stop working with in 6 weeks! I’m bull crap! They sold me a car with a pre existing problem and probably even knew about it but didn’t tell me about it, but what’s worse they know now and still won’t do anything about it! Don’t waste your time going to this crappy dealership! If they have any care in the world they would have done the right thing and take care of it! I’m calling the BBB tomorrow! More

Great Family Owned Dealership I just bought a new 2020 Lincoln Aviator from Christopher Grant. It was the best buying experience I have ever had purchasing a new car. He did not I just bought a new 2020 Lincoln Aviator from Christopher Grant. It was the best buying experience I have ever had purchasing a new car. He did not pressure me, but answered every question I had. He did everything he could to meet my needs and made me feel important. When I picked up the car, he took his time going through every feature of the car and made sure I understood everything. He then called me a few days later to be sure I was happy with the car. He even introduced me to his dad and uncle, who own the business. Chris is the fourth generation of Grants in the business. How awesome is that? It's clear they all care deeply about their clients and want to give the best buying experience possible. I look forward to many years with them helping me care for my car! More

Superior Car Buying Experience I recently purchased a 2009 Lincoln MKZ. Great car! 78k mi and beautiful inside and out. Pain free purchase! Family owned company and very profes I recently purchased a 2009 Lincoln MKZ. Great car! 78k mi and beautiful inside and out. Pain free purchase! Family owned company and very professional! I would highly recommend them! More

Superior Dealer for Sales and Service We have been customers of State Motors for many years. My initial relationship started when I worked for a company with several company cars which we We have been customers of State Motors for many years. My initial relationship started when I worked for a company with several company cars which we brought to State Motors for service. The level of service has been top notch. As a result of those experiences, we purchased our first Lincoln almost 30 years ago. We have been purchasing/leasing our replacement Lincolns from State Motors ever since that time. We appreciate their "can do" attitude and pro-active approach whether for sales or service. I do not expect we will ever go elsewhere. More

Excellent They gave me a great deal on my trade in and made the experience painless!! The entire team at State Motors was extremely helpful on my new Lincoln N They gave me a great deal on my trade in and made the experience painless!! The entire team at State Motors was extremely helpful on my new Lincoln Navigator purchase. More

Best Car Buying Experience This was the best car buying experience we have ever had. They made it painless. I wouldn't hesitate to recommend them to anyone. We will definitel This was the best car buying experience we have ever had. They made it painless. I wouldn't hesitate to recommend them to anyone. We will definitely shop there next time we need a car. More

Excellent experience through entire car purchase process. Helpful and attentive staff made the experience stress free and enjoyable. Would recommend this deale experience through entire car purchase process. Helpful and attentive staff made the experience stress free and enjoyable. Would recommend this dealership to anyone in the market. More

State Motors Lincoln is great! I've been going there for years and have many Lincoln's but also have other brands as well. They give the best service, and I won't go anywhere else t I've been going there for years and have many Lincoln's but also have other brands as well. They give the best service, and I won't go anywhere else to buy or service my cars. My kids now go there and they are also pleased with the pricing as well as service and take there friends as well. The new dealership is beautiful and is worth the trip from anywhere. More

If you are ever looking for a dealer that makes your experience with no pressured tactics is friendly and laid back in a cool way go to state motors in Manchester! Jon is a great guy and he made our e experience with no pressured tactics is friendly and laid back in a cool way go to state motors in Manchester! Jon is a great guy and he made our experience so easy. My son had been looking for another Subaru and we found one at state motors. So clean that it looks brand new. Check them out! More

I bought a used Honda Civic SI. The car is great. It is what I expected from the SI motor. I was bothered by a strange odor in the car and I thought that it could have been cleaned inside a little better, what I expected from the SI motor. I was bothered by a strange odor in the car and I thought that it could have been cleaned inside a little better, but Josh was a terrific sales person. He treated us very well and we bought the car at the price we had hoped to pay. We didn't have to wait too long either, only about an hour for the paper work and inspection of the vehicle to be ready. I ended up cleaning the inside of the car myself when I got home and the odor seems almost gone. I do wish that was described to me before I bought the car. Other than that I strongly recommend buying a car from this dealer. They know how to treat customers!!! Just make it part of the deal that they thoroughly clean the car before you pick it up! That was the only disappointment for me, especially since it took me nearly 2 hours to scrub it down. Otherwise great place to go for a car. More