Stateline CJDR

Great experience! Straight forward dealership that works with their patrons to find the right vehicle. My sales consultant John Vieira worked with the sales manager an Straight forward dealership that works with their patrons to find the right vehicle. My sales consultant John Vieira worked with the sales manager and finance department to get me into the Jeep I wanted. John and the sales manager looked to find the best incentives to make the sale happen. I would definitely not go anywhere but Stateline Chrysler Jeep Dodge Ram! More

Came in for a Valve stem replacement, They damaged my rims and left me with a vehicle for two days. They also tried to charge me 400 dollars rims and left me with a vehicle for two days. They also tried to charge me 400 dollars More

Make sure you look very closely at what you are buying here. Worst decision I have ever made was buying a Jeep Gladiator from Stateline. I purchased a 2020 Gladiator with 26,xxx miles 3 months ago. T here. Worst decision I have ever made was buying a Jeep Gladiator from Stateline. I purchased a 2020 Gladiator with 26,xxx miles 3 months ago. This week a bubble in the paint along the bottom of the Jeep caught my eye. I touched the paint bubble and imagine my surprise when an eraser sized piece of what looks like Bondo came off and there was a crack in the Jeep. There should be three body seams along the left side, there is one. It looks like one that may have been covered and then painted and has now cracked. Brought approximately $7,000 dollar in equity on my trade in to buy this truck but after 3 months of owning this I went to trade it at another dealer, it is worth $6,000 less than I financed due to its condition and history. That's $13k gone in 3 months. Anyone want to hear about how it took over two months and threat of court to get the money owed from the payoff back to me? More

Absolutely horrific customer service. No follow through or communication once the vehicle is purchased. No one wants to do their job and you are passed around from one department to anot No follow through or communication once the vehicle is purchased. No one wants to do their job and you are passed around from one department to another. Totally unprofessional. Would give less than a star if I could!!!! More

Never buy anything used from them. Sold a vehicle with a failed inspection sticker and did not hold up their side of the deal. Was told they did "vin etching" to vehicle. They are SCAM Sold a vehicle with a failed inspection sticker and did not hold up their side of the deal. Was told they did "vin etching" to vehicle. They are SCAMMERS. STOLE MY 200 DOLLARS with a smile More

Was charged over 50 dollars for an oil change plus charged for tire rotation that used to be included...needed a couple of filters..bill came to almost 250.00 dollars..would have gotten it for half th charged for tire rotation that used to be included...needed a couple of filters..bill came to almost 250.00 dollars..would have gotten it for half the price at my local service station...They got me this time but never again ..totally ripped off...Pat R. More

Of course the sale goes smooth, service not so much. There is an issue with my truck in which the transfer case needed to be placed, causing vibration. After being assured that I would have the truck ba There is an issue with my truck in which the transfer case needed to be placed, causing vibration. After being assured that I would have the truck back within 24 hours, I had to chase for an hour with them on the phone of the status of my truck. After attempting to be connected I was sent to voicemail 5 separate times, left a message early this morning for a call back , never received one and finally got a hold of a manager , only to tell me there is a flat spot in one of the tires and that I can’t get the truck today. Keep in mind I work an hour away and they had no loaner vehicles. I understand that’s not within their control to some extent but some sort of accommodation must be made between the mileage , the time and the hassle I’ve been through. I fully regret buying a vehicle here if I knew this was the service I was going to receive. They don’t deserve anyones business. I will never recommend this dealership to anyone , and will take this up further with the better business bureau. More

Must finance with them or you will have to pay a higher price. I left a deposit, but decided to take it back when I found out I would be penalized for paying cash. It has been nearly 2 weeks, and no one c price. I left a deposit, but decided to take it back when I found out I would be penalized for paying cash. It has been nearly 2 weeks, and no one can tell me where my money is. More

Seemed as if they have never sold a vehicle before. I had to inspect on my own (still have not been paid back. Joke establishment to inspect on my own (still have not been paid back. Joke establishment More

Don't waste your time by answering their mailer promo's. It's a scam, they lure you to the dealership then fail to follow through. It's a scam, they lure you to the dealership then fail to follow through. More