
Stateline CJDR
Somerset, MA

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Top Notch Salesperson and Dealership Robert was excellent and provided one of the best experiences I've ever had with a dealership. He was very attentive to my concerns and took the time Robert was excellent and provided one of the best experiences I've ever had with a dealership. He was very attentive to my concerns and took the time to help find the right Ram 1500 for my needs. Unlike some other dealers, this dealership provided all of the discounts from Ram which gave me the best deal possible. They also gave me more than Kelly Blue Book value for my trade in. I'm very satisfied! More
Used Jeep purchase Good visit to purchase used Jeep 2016 Compass. Ben Ortiz did a good job explaining carfax reports etc. only issue was bank apr was misquoted. May need Good visit to purchase used Jeep 2016 Compass. Ben Ortiz did a good job explaining carfax reports etc. only issue was bank apr was misquoted. May need to fix at later date now by switching bank vendors. More
Long wait. Service dept overbooked. Packed waiting room. Sat on the floor. Over 1 hr wait after scheduled time for service. Not the friendliest staff. Unsure if Service dept overbooked. Packed waiting room. Sat on the floor. Over 1 hr wait after scheduled time for service. Not the friendliest staff. Unsure if we will return More
Weird sounds Brought my Cherokee in for a rotational sound. Called back 5 hours later and it was fixed. Great service, quick, just wish I would have gotten a c Brought my Cherokee in for a rotational sound. Called back 5 hours later and it was fixed. Great service, quick, just wish I would have gotten a call before I had called. More
Best car buying experience! No pressure, friendly, attentive and patient. Best experience I have ever had buying a car hands down! All staff were polite, professional and kind. W No pressure, friendly, attentive and patient. Best experience I have ever had buying a car hands down! All staff were polite, professional and kind. Walix made me feel welcomed and relaxed. I have referred family and friends to visit this dealership. Had such a positive experience! More
Engine light I wouldn’t go back to this dealership if it was the last one in the state . Two times my car was brought there and they didn’t fix the problem I wouldn’t go back to this dealership if it was the last one in the state . Two times my car was brought there and they didn’t fix the problem More
Terrible service Service techs have no clue. I was told I had no oil even though I had an oil change two days prior. I had even told two techs that. They are trained t Service techs have no clue. I was told I had no oil even though I had an oil change two days prior. I had even told two techs that. They are trained to blame warranty problems on the customer. My transmission on my Jeep Cherokee is slipping and no one will own up to it. More
Lease Anything to do with purchasing or leasing a car is always a giant pain in my opinion. However I did find Robert Campellone to be very easy going and e Anything to do with purchasing or leasing a car is always a giant pain in my opinion. However I did find Robert Campellone to be very easy going and extremely pleasant. Even the “sales manager” that always comes over to seal the deal I found to be honest and straightforward. Hard to complain about that at a dealership. More
Made my experience as easy and simple as possible Walix helped my lease upgrade transition as smooth as possible and was very professional. I will be referring this dealership to friends/Jeep drivers! Walix helped my lease upgrade transition as smooth as possible and was very professional. I will be referring this dealership to friends/Jeep drivers! Thank you! More
Wonderful experience I recently purchased a 2019 Jeep Grand Cherokee from Ben Ortiz at Stateline. He and everyone at the dealership were kind, informative, patient and und I recently purchased a 2019 Jeep Grand Cherokee from Ben Ortiz at Stateline. He and everyone at the dealership were kind, informative, patient and understanding as we worked out a deal. Glad to say I ended 2018 with a beautiful new car 🙂. I would recommend Ben and colleagues to anyone. Thanks for everything. More