
Stateline CJDR
Somerset, MA

Filter Reviews by Keyword
By Type
Showing 450 reviews
Oil change. Service was timely, courteous and efficient. The parking situation is terrible. Perhaps having someone to direct customers on where to park as they ar Service was timely, courteous and efficient. The parking situation is terrible. Perhaps having someone to direct customers on where to park as they arrive until lot situation is eradicated. More

Awesome!!!! Service The experience of buying the vehicle was extremely professional and well managed, through the whole process.I would recommend buying a vehicle from St The experience of buying the vehicle was extremely professional and well managed, through the whole process.I would recommend buying a vehicle from State Line very happy with the results. More
No Hassle Walix Dexaus and team look to deal I would highly recommend Stateline Jeep to anyone and they are an asset to the community buy local Walix Dexaus and team look to deal I would highly recommend Stateline Jeep to anyone and they are an asset to the community buy local More
Robert the salesman was very kind and polite We found the time it took to finalize this sale was to long . In the past with other dealerships we did not spend more than 3 hours.......... We found the time it took to finalize this sale was to long . In the past with other dealerships we did not spend more than 3 hours.......... More
Excellent service and attention to detail Very happy and surprised with the service and how easy was to get my dream Jeep with them. Will recommend 100%. This is the best team ever. Very happy and surprised with the service and how easy was to get my dream Jeep with them. Will recommend 100%. This is the best team ever. More
Saw it, Drove it, Bought it. Positive experience from start to finish. First contact was with Internet Specialist Tracy MacAuslan. Given excellent directions and was able to resch Positive experience from start to finish. First contact was with Internet Specialist Tracy MacAuslan. Given excellent directions and was able to reschedule my appointment because of traffic on 24/6. Greeted by Sales Specialist Walix Dexaus when I arrived. Very pleasant and knowledgeable salesperson. I was shown and test drove the specific vehicle that I had come a long way to see. After tough but fair negotiation with Joe the Sales Manager aided by Walix Dexaus, we reached an agreement that included my trade-in. Looking forward to taking possession of my new Jeep Grand Cherokee after the dealership runs the necessary paperwork to New Hampshire and back. Would highly recommend this dealership to anyone in Greater Boston and the surrounding area. More
Service This was for routine service ................................The picked up my car. Completed the service and then returned the car to me which was sup This was for routine service ................................The picked up my car. Completed the service and then returned the car to me which was super super convenient More
Excellent The customer service was excellent, My car was totaled and I was in need of a new car ASAP, I was looking for a specific make and model and they foun The customer service was excellent, My car was totaled and I was in need of a new car ASAP, I was looking for a specific make and model and they found me exactly what I was looking for. I would strongly recommend this dealership , the team I worked w was Damon, Ben & Jeffrey , they went above and beyond to make this purchase as stress free as possible. More
the worst expeiance leasing I have ever had it took over 3 hours to finalize the signing of the vehicle, the payments I was quoted was not what I was told at signing by plus $60.00 month until I it took over 3 hours to finalize the signing of the vehicle, the payments I was quoted was not what I was told at signing by plus $60.00 month until I said no deal then had to settle on $4.00 a month more due to the sales manger failing to calculate the taxes difference from MA and RI. The vehicle was not properly detailed, dirty windows, and uncleaned exterior. When I requested they take the wheel lock from my trade in my new lease I was told they would have to charge me to do that. When I got home I discovered they registered my temporary tags to my trade in and not my new leased vehicle, said they emailed the corrected tag to me but it was to the wrong email address after I corrected that during the transaction. The communications between the salesman the sales manager and the finance manger was in disarray. I have lased and purchased many vehicles in my time but have never regretted having dealt with dealerships until this one. Very disappointed do not recommend anyone going there and will not go there for service. More
Friendly and knowledgeable staff Staff listened to my concerns and resolved them while being prompt and friendly. They always have my satisfaction at their top of the list. Great tea Staff listened to my concerns and resolved them while being prompt and friendly. They always have my satisfaction at their top of the list. Great team at state line CJDR More