Stateline Subaru

Excellent service! The service was excellent! Very efficient! Wayne the service department manager is excellent. He explains everything that needs to be done. He kept The service was excellent! Very efficient! Wayne the service department manager is excellent. He explains everything that needs to be done. He kept me updated on all the servicing the car needed. Always great service here. More

Fast Service The service was fast and I was able to get an appointment relatively quickly. I do have to say that I have been servicing my Subarus (this is my 3 The service was fast and I was able to get an appointment relatively quickly. I do have to say that I have been servicing my Subarus (this is my 3rd one) at this dealer for the last 19 years and since it has changed ownership it seems to have lost the family type atmosphere it used to have it had a much more corporate feeling which is a shame!! However, thank you for keeping Wayne in the service department! He is fantastic and it is nice to still see a familiar face and someone who knows my long history with the dealership there. More

Stateline made the impossible possible I have always wanted a Subaru and Stateline made it possible despite my limited budget. Great staff. I was impressed when picking up the car Nick ex I have always wanted a Subaru and Stateline made it possible despite my limited budget. Great staff. I was impressed when picking up the car Nick explained how everything in the car works even setting up my phone for hands free driving. More

Stateline suburu We had an amazing experience here at somerset suburu. Great customer service from everyone. Damien was very helpful. He listened to all our requiremen We had an amazing experience here at somerset suburu. Great customer service from everyone. Damien was very helpful. He listened to all our requirement and found us the car of our dreams and within our budget. He kept us informed during the whole process which helped us a lot through this new adventure. More

Very hood experience My dealer Alex Lozano was very professional. He was not pushy at all like most dealers and it was easy to talk with him and negotiate as well as his b My dealer Alex Lozano was very professional. He was not pushy at all like most dealers and it was easy to talk with him and negotiate as well as his boss. Overall I was pleased with the service I got More

My Impreza. My sales person was Alex. Chris was his manager. Chris sold me the car not Alex. I think Alex has a lot to learn. He’s very short with his answers an My sales person was Alex. Chris was his manager. Chris sold me the car not Alex. I think Alex has a lot to learn. He’s very short with his answers and I don’t think he’s comfortable having a conversation with his customers. Financial person that I did my auto loan with. I had a question on the summary for I thought it was 2000 more. . His answer was I should’ve gone over this with Alex already. I got a little short with him he got short with me. Finally he looked at it and saw it was 2000 more than I should’ve been. He did not apologize but he did say that Alex should’ve corrected that before this. I think you always apologize to the customer Not blame another employee My last ca I had a question on the summary for I thought it was 2000 short. His answer was I should’ve gone over this with Alex already. I got a little short with him he got short with me. Finally he looked at it and saw it was 2000 more than it should’ve been. He did not apologize but he did say that Alex should’ve corrected that before this. I think you always apologize to the customer instead of saying I already told you that. My last car was with Bristol Toyota and I had an incredible experience with my sales people and service. I’m sorry disappointed I’m not at Bristol Toyota. But I’m glad I bought an Impreza. If my experience doesn’t overall improved I probably will take my Impreza to another dealer. More

First Subaru Jeff at Stateline Subaru was great to work with. He explained everything clearly and made the experience easy. I’d definitely recommend stateline to m Jeff at Stateline Subaru was great to work with. He explained everything clearly and made the experience easy. I’d definitely recommend stateline to my friends and family More

Oil Change Wayne was extremely professional and polite in his role as a Service Advisor. He provided great customer service. He really went above and beyond his Wayne was extremely professional and polite in his role as a Service Advisor. He provided great customer service. He really went above and beyond his role during our interaction. More

Great, friendly, fair Second time perchacing from this dealer (one with Somerset Subaru and one with stateline subaru). First time was awesome no issues and was very prompt Second time perchacing from this dealer (one with Somerset Subaru and one with stateline subaru). First time was awesome no issues and was very prompt and fast. This second time was just as good on the sales employee end but a little hiccup with the new way to fill paper work out ( not the employees fault). More

We were treated pleasantly and professionally by all we worked with starting with an on-line contact and while we were there at the dealership. Our needs were listened to and options explained to by all we worked with starting with an on-line contact and while we were there at the dealership. Our needs were listened to and options explained to our satisfaction. More