Stateline Subaru
Somerset, MA
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979 Reviews of Stateline Subaru
Dealers like this are why people call them "stealerships". Will they sell you a car? Absolutely. Will they work to make it a great experience that you'll recommend to family and friends? No. N "stealerships". Will they sell you a car? Absolutely. Will they work to make it a great experience that you'll recommend to family and friends? No. No negotiations on used vehicles even though their site says "unlock todays price". On top of that they charge you $900 for Zurich Shield. This should be a red flag on its own. Its a paint protection that Google will tell you is a gimmicky add on that needs to be applied a very specific way. Problem is dealers just have their detailer throw it on there so they can add the upcharge. Mine was so poorly done Ill have to pay for a paint correction service in the spring. Going over my paperwork a few weeks after I find these thieves added a $5,000 service contract I NEVER ASKED FOR, AND WAS NEVER EXPLAINED. They are refunding it with no apologies or explanation, basically had I not caught it Id be out an additional 5k. Do NOT GO HERE or any of the 24 Auto Group stealerships for that matter! More
no problem setting appointment, work started almost immdiately upon arrival. Only problem Sticker Machine was down. My cost for oil change $84.99, when you include oil recovery, taxes,[pro rateded m immdiately upon arrival. Only problem Sticker Machine was down. My cost for oil change $84.99, when you include oil recovery, taxes,[pro rateded my estimates] for shop supplies, etc. $91.01 Avertized basic oil changes in local area is under $40 plus tax. Would still recommend SateLine Subaru to a friend for their honest prices and great work. More
Stateline Subaru is well organized, efficient, comfortable, and very friendly. I felt like the pace of the sale was based on my comfort level, meaning it was not aggressive or rushed nor was it to comfortable, and very friendly. I felt like the pace of the sale was based on my comfort level, meaning it was not aggressive or rushed nor was it too slow or inattentive. All my questions were answered clearly. Cat, the sales assistant, is quick to respond, attentive and welcoming. . Damian, my Sales rep, is extremely personable and so knowledgeable about the car I chose with all its associated features and perks. Inna, the Finance manager, is a pleasure to deal with making sure I was comfortable with my decisions. Patrick, the Sales manager, is very warm and accessible. When I picked up my car I was introduced to the Service department. I got a full tutorial on the car. And I received a followup call from Damian the next day to make sure I was happy. I look forward to doing business with Stateline for a long time to come! More
Joey @ Stateline Subaru was a wonderful salesperson. He made our purchasing experience very smooth and put no pressure on us to choose a car we wouldn't be happy with. Stateline's ongoing customer care He made our purchasing experience very smooth and put no pressure on us to choose a car we wouldn't be happy with. Stateline's ongoing customer care and professionalism are excellent, we are happy to have them as a resource as we own this car. More
I was amazed by the courtesy staff members as well as their professionalism. Angela Aguiar treated us with respect, listened to my concerns and worries about owning a new car. She was so kind and patient their professionalism. Angela Aguiar treated us with respect, listened to my concerns and worries about owning a new car. She was so kind and patiently waited for my decision. Mr. DeLeon, took care of the financial part. He was also knowledgeable and make my experience pleasant in regards the financial aspect. My husband and I were very pleased. Everyone we engaged in conversation at the dealer were knowledgeable and pleasant. More
Everyone at Stateline was friendly and patient. No hard sell. Every phase of our new car purchase was clearly explained. A great car dealership! No hard sell. Every phase of our new car purchase was clearly explained. A great car dealership! More
We met Steve while looking around the parking lot. Great personality and knowledge of Subaru's without pressure to buy. He was very helpful and answered all our questions. Thank you Steve. Great personality and knowledge of Subaru's without pressure to buy. He was very helpful and answered all our questions. Thank you Steve. More

