
Stearns Ford Inc.
Burlington, NC
Filter Reviews by Keyword
By Type
Showing 204 reviews
Awesome! Fast! Fastest car buying experience ever. I hate waiting around and it doesnt happen here. Best part is you talk with the guys making the decisions. None o Fastest car buying experience ever. I hate waiting around and it doesnt happen here. Best part is you talk with the guys making the decisions. None of that wait here and let me go check! I'm a repeat customer because they know how to treat you. They value your time and want you to be happy. More
Great Experience! They helped me get my perfect car. I had a very good, hassle-free, experience. Amin Brown is an excellent salesman. I could not ask for a better deale They helped me get my perfect car. I had a very good, hassle-free, experience. Amin Brown is an excellent salesman. I could not ask for a better dealership to buy from. Thank you! More
Great Experience I had wonderful experience with this dealership. They honored their promises and got me into my perfect vehicle. Thanks to Meg Williams! Thank you I had wonderful experience with this dealership. They honored their promises and got me into my perfect vehicle. Thanks to Meg Williams! Thank you again. More
Good experience Was so happy Gerrard Michael and Stearns Ford were able to get us the Vehicle that we wanted. Very well satisfied. Phil Sumner was great to work with Was so happy Gerrard Michael and Stearns Ford were able to get us the Vehicle that we wanted. Very well satisfied. Phil Sumner was great to work with and Tony, the sales manager who bent over backwards to get our car. More
Great Dealer I had a model in mind to purchase and made an appointment for a test drive with Stearns Ford. Gerrard Michael was personable, perceptive and very well I had a model in mind to purchase and made an appointment for a test drive with Stearns Ford. Gerrard Michael was personable, perceptive and very well informed. He is a great asset to the Sales team. The car buying experience was very good; all the personnel who assisted were easy to work with and welcoming. I was satisfied with the price, terms, and follow up calls made by Stearns Ford to confirm there were no issues. I highly recommend Stearns Ford, Burlington. More
Great experience! I came from Roanoke Va after speaking with Delaine in the phone who was so helpful and when I got there Clarence had me in and out with a great deal! I came from Roanoke Va after speaking with Delaine in the phone who was so helpful and when I got there Clarence had me in and out with a great deal! More
Awesome, easy experience Buying our SUV from Stearns was a fast, easy and very pleasant experience! Clarence Mebane took EXCELLENT care of us! We would highly recommend Stear Buying our SUV from Stearns was a fast, easy and very pleasant experience! Clarence Mebane took EXCELLENT care of us! We would highly recommend Stearns Ford! More
Stearn's Ford Inc. Great Dealership - Kirt Michael was very friendly, easy to talk to, & easy to work with. Each employee I worked with was very nice and helpful. Sorry, Great Dealership - Kirt Michael was very friendly, easy to talk to, & easy to work with. Each employee I worked with was very nice and helpful. Sorry, don't remember everyone's names. More
I'm glad I went to Stearns!! We saw a listing on AutoTrader for a used, well-maintained, low-mileage 2008 Mazda3 Hatchback which linked to the Stearns Ford used inventory. No pic We saw a listing on AutoTrader for a used, well-maintained, low-mileage 2008 Mazda3 Hatchback which linked to the Stearns Ford used inventory. No picture was provided-we called and were instantly referred to the salesman, Jeff Gray. He personally texted us pictures of the car's interior & exterior while it was being checked/prepped/detailed in their shop! The detailed carfax was available on the website. He answered all of our questions via phone/text in a patient, helpful, professional, low-key manner before we drove over from Carrboro. Jeff's warm, friendly, considerate approach continued through test drive and very fairly-priced purchase. Stearns also includes a limited warranty on their used vehicles, and complimentary oil changes for the next 4 years-very generous. He's even sending us the new license plate to save us another trip. Overall, a very positive experience. - Phyllis & Dave, Carrboro More
Past Service and Purchase/Trade-in Experience TOP GRADE ! Stearns Ford had services by Fleet vehicle for 28 years. Two years ago (2015), I purchased my first Ford Fusion Titanium with the help of their salesm Stearns Ford had services by Fleet vehicle for 28 years. Two years ago (2015), I purchased my first Ford Fusion Titanium with the help of their salesman, Jeff Gray and because the service and professionalism had been and remains outstanding. In 2017, I decided to trade in my 2015 and upgrade to the 2017, with the outstanding help of their no pressure salesman John Fender. Knowing I wanted the same vehicle with most of the same appointments, the dealer was able to find what I wanted (including color) which was a challenge being at the end of the sales year (and not wanting a 2018). All of Stearns staff involved were courteous and made it clear that they did not want to just sale me a vehicle, but one that I wanted…if waiting was required, not a problem with no double talk to convince me otherwise. More