Step One Chevrolet
Bessemer, AL
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378 Reviews of Step One Chevrolet
Great Experience Speedy service. Clean waiting area. Family type environment with plenty smiling faces. Service girl specifically made me aware that the pricing had in Speedy service. Clean waiting area. Family type environment with plenty smiling faces. Service girl specifically made me aware that the pricing had increased since my last visit.... much appreciated, no sticker shock after the fact. More
Very professional I am greeted with a smile. The work is done in a timely manner and my car is returned to me in the condition it was in when I entered the service lane I am greeted with a smile. The work is done in a timely manner and my car is returned to me in the condition it was in when I entered the service lane. More
Excellent Everyone was very nice, friendly, courteous and most of all helpful. Christa Sigler was the best! She explained everything to me and got me in touch Everyone was very nice, friendly, courteous and most of all helpful. Christa Sigler was the best! She explained everything to me and got me in touch with Jeff Pierce who is working to get my car fix. It’s nice to know someone as big as your company still cares about customer service. More
Great service We have always been pleased with the work that has been done on our cars the Service Department workers are always helpful and nice. The cashiers are We have always been pleased with the work that has been done on our cars the Service Department workers are always helpful and nice. The cashiers are always kind and willing to answer any questions you may have and if they can't they will get someone to help you. More
Purchase of 2019 Silverado 2500 Thank you for making the purchase of my new truck quick & stress free. Winston Carroll in sales & Chris Ferguson in finance, were a pleasure to work w Thank you for making the purchase of my new truck quick & stress free. Winston Carroll in sales & Chris Ferguson in finance, were a pleasure to work with. I look forward to doing business again in the future. More
Quick, friendly, and very well ran Scheduled an appointment for 10:00 AM for an oil change & tire rotation. I was out of there by 10:30. It was nice being seen at the appointed time and Scheduled an appointment for 10:00 AM for an oil change & tire rotation. I was out of there by 10:30. It was nice being seen at the appointed time and not spending the entire day waiting. More
Great service. Great service department. Very helpful and friendly. I went in for a simple oil change and not only were they helpful but also quick and efficient. Great service department. Very helpful and friendly. I went in for a simple oil change and not only were they helpful but also quick and efficient. Very pleased customer. More
Excellent Service I love Premiere Chevrolet. I have purchased my last 5 cars from them. Michael Williams is the absolute best salesman I have ever had. He is friendly, I love Premiere Chevrolet. I have purchased my last 5 cars from them. Michael Williams is the absolute best salesman I have ever had. He is friendly, professional, and will go the extra mile to please his customers. Thank you Premiere for all you have done for me throughout the years. More
Brakes I dropped my vehicle off after hours and noted my service advisor on my drop off envelope, as he advised he would handle my vehicle 1st thing the next I dropped my vehicle off after hours and noted my service advisor on my drop off envelope, as he advised he would handle my vehicle 1st thing the next morning. Unfortunately he was not able to come in and the other advisors stepped in and got vehicle inspected for the issues I was having with my brakes, advised front brakes were needed, completed the work and had my vehicle ready in the time promised. More
Buyer They was very curious and I was very satisfied with this dealership and would recommend them to everyone they was very helpful and made sure the custo They was very curious and I was very satisfied with this dealership and would recommend them to everyone they was very helpful and made sure the customer is satisfied More

