
Step One GMC Cadillac Fort Walton Beach
Fort Walton Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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It's bad when the dealership can't fix their own vehicles without trying to upsale then get mad and tell you to come get your vehicle because you won't buy their part. According to the service paperwork didn without trying to upsale then get mad and tell you to come get your vehicle because you won't buy their part. According to the service paperwork didn't do as asked . We knew the ecm wasn't sending signals so brought it in to see if it was programmed right and of course they didn't check the programming liked asked to. plus guess price went up real bad last time i was told $1375 this time they wanted $1241 just for the part. Then had to get my paperwork corrected after they were trying to charge $260 for diagnostic. Service manager corrected it fast and so apologetically. So unless you intend on buying their parts I wouldn't take my vehicle there for service car seat there for a month and just got a call last week More
Justin Swanson is one of the most knowledgable and competent sales professionals I've come across in a long time. I was searching nationwide for a used BMW i8 (over 100k car), so I've called and deal competent sales professionals I've come across in a long time. I was searching nationwide for a used BMW i8 (over 100k car), so I've called and dealt with a number of salespersons during that time. Justin was able to help me evaluate the car long distance, noted every minor detail (including a TINY little ding in the doorframe), and was open to being 'schooled' on features he was previously unaware of. I ended up not being able to get the car (Justin's car was a close second) because his manager was not quick enough with the final pricing. I wish there were more salespeople like Justin, so that used car dealerships could get a better reputation. More

Best car buying experience EVER! ! Honest, upfront pricing. The people and atmosphere were great. Trey was incredibly helpful!! I highly recommend Trey and Step One Automotive!! ! Honest, upfront pricing. The people and atmosphere were great. Trey was incredibly helpful!! I highly recommend Trey and Step One Automotive!! More

This is my 3rd purchase from Trey Hill. Hands down beat salesperson I have ever had. I can call him anytime and he is like family to me. Highly recommend! Hands down beat salesperson I have ever had. I can call him anytime and he is like family to me. Highly recommend! More

It was a pleasure doing business with Trey Hill. I 100% recommend him as he clearly knows what he’s doing. If you’re in the market to buying a vehicle don’t hesitate and just go check him out and th I 100% recommend him as he clearly knows what he’s doing. If you’re in the market to buying a vehicle don’t hesitate and just go check him out and the inventory they have. #GMCFtWaltonBeach More
had our 2015 Cadillac serviced today. From the time I drove into the service bay until the time I left, I was treated with the utmost respect. Everyone was professional. They got the work From the time I drove into the service bay until the time I left, I was treated with the utmost respect. Everyone was professional. They got the work done in a timely manner. The waiting room was comfortable and spotless. They even had a guest internet connection that was amazing. I could not have asked more from my service advisor, Josh Banning. My tech was Julian Kalata. All the work was done to my satisfaction. The lady at the desk where I paid was friendly and efficient. Kudos to Cadillac Fort Walton Beach for having wonderful customer service during this time when it is hard to find even mediocre customer service! More

I was shopping for a Toyota Tundra TRD Pro and found several across the country. Sent a message to Trey about the one he had from a recent trade. Trey answered all my questions, sent video and pics, a several across the country. Sent a message to Trey about the one he had from a recent trade. Trey answered all my questions, sent video and pics, and to be honest, went above and beyond to seal the deal. Out of all the dealers I contacted, Trey was the only one that put forth the effort to stay in touch via calls and text. I booked a flight to Ft Walton Bch from Wichita this past Saturday. Trey picked me up in the Tundra and less than 2 hours later I was on my way driving the Tundra back home. This is how buying a vehicle should be! If you are in the market for a new vehicle, contact Trey! You will not regret it! More