Stephen AutoMall Centre

Helpful friendly sales team Our salesman was polite and helped us through financing. He answered all our questions thoroughly. We walked out with a car, very pleased with our ove Our salesman was polite and helped us through financing. He answered all our questions thoroughly. We walked out with a car, very pleased with our overall experience. More

Jason Rivera = Good Salesman Jason Rivera was very pleasant to deal with. He was always very responsive, even off hours. Also, he was very knowledgeable about the Highlander XLE Jason Rivera was very pleasant to deal with. He was always very responsive, even off hours. Also, he was very knowledgeable about the Highlander XLE. Overall, very pleased with our buying experience. More

Awesome experience!! Jason Rivera was a pleasure to work with. Answered all my questions. I would recommend anyone to see Jason if your in the market for a new car! Jason Rivera was a pleasure to work with. Answered all my questions. I would recommend anyone to see Jason if your in the market for a new car! More

Doesn’t get any better than this !! From start to finish, the Dealer and their team helped us review all vehicles available and all programs as well. They are professional, conscientious From start to finish, the Dealer and their team helped us review all vehicles available and all programs as well. They are professional, conscientious and knowledgeable. We are repeat Customers and find this to be the same in all other areas of the Dealership and Service. Thank you for everything you do for us ! Patricia and Richard Hill More

Great experience with Jason Rivera & Stephen Toyota We worked with Jason from start to finish at Stephen's Auto Mall (Toyota), of Bristol. Jason was friendly, but not pushy, knew the vehicle we were int We worked with Jason from start to finish at Stephen's Auto Mall (Toyota), of Bristol. Jason was friendly, but not pushy, knew the vehicle we were interested in, as well as his competitor's. After shopping around other dealerships for price and other vehicles, we came back to Stephen's to make the purchase. The whole process was much easier than we had experienced with other dealerships. The vehicle was ready and Jason spent a great deal of time going through every detail of the vehicle and synced up my phone to it as well. Highly recommend both the dealer and Jason Rivera! More

Great to work with I dealt with Saied when looking for my sienna. He was very direct and honest with me throughout the whole process, enough so that I drove an hour to I dealt with Saied when looking for my sienna. He was very direct and honest with me throughout the whole process, enough so that I drove an hour to make a deal with him. More

My experience with Stephen's My husband and I have purchasing pre- owned for ten years from Stephen's and have always had great purchases. Both my daughters bought from Stephen My husband and I have purchasing pre- owned for ten years from Stephen's and have always had great purchases. Both my daughters bought from Stephen's also, one pre-owned and one brand new and both of them are very satisfied. The sales people are very friendly as are the techs who service our vehicles. I highly recommend Stephen's to purchase new and used vehicles. We never feel pressured to buy and feel very at ease. More

Jason was a joy to work with Jason was very professional. He took the time to listen to my needs. I have bought many cars but never did I enjoy the process as much as working with Jason was very professional. He took the time to listen to my needs. I have bought many cars but never did I enjoy the process as much as working with this dealership. I would be sure to recommend them More

Awesome customer service My lease was running out in September so while I was getting the car serviced I decided to pop upstairs to look at some cars to get an idea of what my My lease was running out in September so while I was getting the car serviced I decided to pop upstairs to look at some cars to get an idea of what my options were, for when the time came to return my car. This was on a Friday. Jose, the associate sales manager approached me and we talked about my current car and what my options could be. He spent about 40 minutes answering all my questions even though I didn’t have an appointment. He even looked at my car to see the condition it was in. I left that day feeling really confident in what I would do at trade in time. My husband and I returned the next day so we could both look at the car I was thinking about. I honestly did not think we would be leaving with a new car that day, especially because I didn’t make an appointment. Well, Jason, whom I’d met the day before was there to help us out, and next thing I know I’m trading in my 2015 RAV4 for a 2018 Highlander! The process was smooth, everyone was super helpful, and I couldn’t be happier with the service. I highly recommend going to Stephen Toyota. The sales staff are super friendly, there is no pressure from them to buy, they are extremely knowledgeable about their product, they have a great sense of humor, and make the process as smooth as possible. More

Great experience! Michal was really nice to work with. He was quick to respond to my inquiries via e-mail. We bought a 2015 GMC Acadia and so far so good. Michal had th Michal was really nice to work with. He was quick to respond to my inquiries via e-mail. We bought a 2015 GMC Acadia and so far so good. Michal had the car ready for a test drive as soon as we arrived for our appointment. The entire purchasing process was completed within a couple of hours. We had a really nice experience. More