Stephen AutoMall Centre

Great Customer Experience , no pressure sales. We purchased a New Toyota Avalon. In the current market Customer Care is key to sucess. We came here as a last resort after visiting several car dea We purchased a New Toyota Avalon. In the current market Customer Care is key to sucess. We came here as a last resort after visiting several car dealers in the surrounding area. Frustrated with the whole car purchase experience we really didn't expect anything positive. I must say our experience here was both positive and refreshing. Every step along the way the staff was very helpful and more than willing to let us take vehicles home overnight or all day. We did this on three different occasions with different vehicle types. I must say I never expected this high level of customer care. I would highly recommend giving them a chance to win your business. The general manager was awesome. He showed us patience, was courteous and very helpful as we worked through our circumstance revolving around this decision. BIG Thank you to Andy, Jason, Rocco & Chris for sharing his story. Mike & Nicole. More

Worst experience ever High pressure sale and bully tactics. Unfriendly and wanted money to test drive truck not even on lot. Was told nobody could find my truck and that I High pressure sale and bully tactics. Unfriendly and wanted money to test drive truck not even on lot. Was told nobody could find my truck and that I would pay over MSRP. Found great dealer In Ma. and bought my truck less than two weeks later. Manager was insulting More

Great first time experience! This was my first time purchasing a car. Having previously known little about car buying (or cars in general), I did research to prepare. I had been l This was my first time purchasing a car. Having previously known little about car buying (or cars in general), I did research to prepare. I had been looking at other dealers and ended up at Stephen's Toyota. Upon arriving, a sales associate, Victor Ortiz, was waiting with information from another individual I had spoken with on the phone and print outs of the cars I had looked at on Edmunds and TrueCar. He reviewed the 2016 Toyota Corolla I was looking to purchase and scheduled to test drive. When another associate had pulled the car, he spoke about the scheduled drive and was able to get the car. After test driving, he was able to get all information together and worked with the finance department/manager. The entire team worked to get a good deal. I am still impressed with how helpful everyone was, especially Victor. More

One of the BEST Buying Experiences I've EVER Had We initially came to Stephen Toyota to look at a left-over 2013 4Runner. Truthfully, we did not intend to buy a new car for another 2-3 months. We e We initially came to Stephen Toyota to look at a left-over 2013 4Runner. Truthfully, we did not intend to buy a new car for another 2-3 months. We eneded buying a 2014 4Runner because the intial offer Andy made us was very good. Andy was very honest and did not pressure us. We also rolled some accessories into the deal and even two months later we are very happy and feel we made the right decision. I would recommend Stephen Toyota to any one in the market for a car. More

On January 14 2014 I looked at a 2007 pickup located at Stephen’s auto-mall / New millennium auto sales in Bristol Ct I met with sales consultant Abe Thomas. After a test drive and my own inspection they Stephen’s auto-mall / New millennium auto sales in Bristol Ct I met with sales consultant Abe Thomas. After a test drive and my own inspection they drove this truck to an independent garage, of my choice and at my own expense, for a safety inspection. With paper work in hand I sat down with Abe and negotiated a deal, all items found during safety inspection were repaired beyond my expectations. Abe kept me informed throughout the transaction and even called me on his day off to let me know when I could pick up this truck. I highly recommend anyone looking for a vehicle to contact Abe Thomas and if anyone feels the need to confirm my story contact me, Jim 203 736 3682 More

I visited another Toyota dealership prior to visiting Stephen Toyota and I was completely harassed by the sales team. I was able to get more in my brand new highlander for less money at Stephen. Great s Stephen Toyota and I was completely harassed by the sales team. I was able to get more in my brand new highlander for less money at Stephen. Great sales team. Great service department. Stephen Toyota has my business now and in the future! More

2010 Acadia broke down on highway and my wife called for advice on what to do. She was told that they are too busy and her problem would have to wait and that all GM dealers would say the same thing I then advice on what to do. She was told that they are too busy and her problem would have to wait and that all GM dealers would say the same thing I then called gallager Buick/gmc and they took care of everything I needed even though I didn't purchase the car from them. Poor attitude from the service dept of Stephens automall.once they sell a car they don't want to know you!!! More

Stephen Cadillac GMC Bristol gave me a real Great Deal on my GMC. The Dealer save almost $1,800.00 over Chevrolet. The Dealership is very user friendly and has a great dedicated staff to Sales and service. I my GMC. The Dealer save almost $1,800.00 over Chevrolet. The Dealership is very user friendly and has a great dedicated staff to Sales and service. I was given a complimentry 2 year Maintainence. Had my firs service appointment and was as goos as my sales experence. More

We recently purchased a used Cadillac xxx from your dealership and we appreciated the patience and courtesy we were extended. They went above and beyond to explain all the electronic features of this g dealership and we appreciated the patience and courtesy we were extended. They went above and beyond to explain all the electronic features of this great vehicle. It was a pleasure doing business with your company. Sincerely, Durward & Marlyn Green More

great dealer good sales and great service got my car from them also nice to talk with also fast service great mechanical service performance by this dealer them also nice to talk with also fast service great mechanical service performance by this dealer More