Stephen Wade Chrysler Jeep Dodge Ram

Oil change and recall work Went in for oil change - recall on air bag - they worked on one while waiting for other time and mechanics to complete air bag schedule Went in for oil change - recall on air bag - they worked on one while waiting for other time and mechanics to complete air bag schedule More

Great service. The service department always takes care of us. Thanks Jason, you make our visits a pleasant experience. You are one of the main reasons we keep comin The service department always takes care of us. Thanks Jason, you make our visits a pleasant experience. You are one of the main reasons we keep coming back. More

Service at SW Chrysler RAM The service at this location is great. They took the truck in upon arrival, and texted me a couple of hours later saying it was done. The service at this location is great. They took the truck in upon arrival, and texted me a couple of hours later saying it was done. More

Great Service Treated very well by not having to wait very long and work was done quickly. Good follow up after the work was completed. Appreciate the help! Treated very well by not having to wait very long and work was done quickly. Good follow up after the work was completed. Appreciate the help! More

Fast Service Got my first oil change and tire rotation for the Pacifica. Fast, friendly service. Service took less than one hour. Randy was the service representat Got my first oil change and tire rotation for the Pacifica. Fast, friendly service. Service took less than one hour. Randy was the service representative. More

Worst experience at a dealership ever!!! Went in because front passenger tire was wearing on the inside. Had them check to make sure is wasn't hub or cv joint. They did a visual inspection an Went in because front passenger tire was wearing on the inside. Had them check to make sure is wasn't hub or cv joint. They did a visual inspection and determined it needed an alignment and New tires. They had the car over 7 hours. New tires that were 77$ a piece ended up costing 550$ and then we're told that they didn't have time for an alignment. Had to go to big O to get that done. Think I'm good now but the code for mismatched tires on my all wheel drive keeps popping up. Take it back a week later and they check it out. Tell me it was just a code and they reset it. Another week goes By, still getting code. I check tires and find out I have 3-235/45/17 tires and 1- 245/45\17. Which is on the front drive tires. Tell me to go have it done right and send them a Bill for the tire. Drive train is probably trashed, but hey at least they are going to send me the money for the replacement, so I got that going for me. Save yourself the trouble and just go somewhere else More

Jason at Stephen Wade Jason is the consummate professional. He is attentive, caring, detail oriented as well as the most personable advisor one would care to meet. On top Jason is the consummate professional. He is attentive, caring, detail oriented as well as the most personable advisor one would care to meet. On top of that he works for a great dealership. More

Fast service when needed We had no appointment for service of oil change and rotating tires. Within an hour of driving up to the door we were finished. Thanks to everyone. We had no appointment for service of oil change and rotating tires. Within an hour of driving up to the door we were finished. Thanks to everyone. More

Oil change well done I did not have an appointment and brought my car in for a oil change.. I was taken care of in the express lane and waited for my car. I was only ther I did not have an appointment and brought my car in for a oil change.. I was taken care of in the express lane and waited for my car. I was only there for 1 hour or less. More

Great service outweighs my dissatisfaction with Jeep My 2015 Wrangler Rubicon wouldn’t start and nothing electrical worked. It was dead. At first seemed like a simple bad battery; but it was fully charge My 2015 Wrangler Rubicon wouldn’t start and nothing electrical worked. It was dead. At first seemed like a simple bad battery; but it was fully charged. Bob Peppler at the service desk quickly had the problem bracketed as a complete electrical failure because of the faulty integrated power module (TPIM). He ordered the part, kept me informed, scheduled the install, and had me on the way next day. I’m pretty upset with Jeep for having such an important and critical part not lasting more than 50 months, out of warranty, costing cost me $1,000. Bob was very timely letting me know the progress and was sensitive to my frustration with Jeep. It was a pleasure working with him. And I appreciate the friendly free quick shuttle service to and from my home. More