Great overall experience, Brain was very knowledgeable and helpful. I'd had a Grand Cherokee before but Brian was very helpful in familiarizing me with new features. We negotiated a fair price on my trade-in and the car itself, and financing was easy.
I always feel like a valued customer at Stephen Wade! Whether it's getting an oil change at the express lube station, or being contacted personally regarding recall parts, I know I will be well taken care of. I almost always stop in without an appointment, and the wait is never long in their comfortable waiting room.
Good guy that Jeremy. Worked as best he could in making sure all of our needs were met. We consistently requested multiple changes and varied needs and Jeremy worked thru each need and obstacles to our satisfaction.
I knew exactly what I wanted and what I was willing to pay when I arrived at the dealership. Process could not have been easier. No pressure. Salesman, Brian Weinstein, was excellent I've lived a while and have purchased many, many new cars. This was about as good as it gets in the car business.
The guy who helped me when I was having my car worked on was very nice and helpful even providing me with a loaner car then a few days later when I needed fluid added to the car he quickly took care of it and was sensitive to my time constraint. (I Wish I could remember his name.)