Shaydon Gates was a very conscientious, helpful, knowledgeable, and responsive sales rep. He listens well, and quickly took us through an involved negotiation process. We obtained the vehicle we wanted with color, options and a detailed new-owner orientation presentation. It was a pleasure working with him, and would like to see him in the future. We have already referred other potential Pacifica buyers, with his card, for what we know will be a good experience for them.