Stephen Wade Chrysler Jeep Dodge Ram

Excellent service experience A lost key was replaced and reprogrammed while I waited (a very short wait). The service was excellent and Garrett was very accommodating and professi A lost key was replaced and reprogrammed while I waited (a very short wait). The service was excellent and Garrett was very accommodating and professional. More

Nice waiting area for the overly long wait times. Since purchasing my vehicle seven years ago, I still come in once every six months for an oil change. I did purchase the prepaid package because it b Since purchasing my vehicle seven years ago, I still come in once every six months for an oil change. I did purchase the prepaid package because it brought down the cost of the oil changes and added in the tire rotation. FYI: the wait time is always over an hour. The employees are friendly, and the waiting room was comfortable. The bathrooms are clean and the snacks and drinks are a nice bonus. I have noticed, that each time my oil is changed they always tell me that my air filter needs to be changed as well. If I drove more than 6000 miles a year I could understand that. However, I live in a small town where the air is clean and I don't drive that far that often. So, when they actually bring the filter into the waiting room and show me how dirty it is then I opt to have it changed and pay for that. Otherwise I just wait. My van drove really well for the first six years. However six months ago when they rotated the tires, they did something that created awful vibrations I could fill in the steering wheel, as I drive down the road. Since I don't drive that far that often, it didn't bother me much, but it finally got to the point that we had some parts replaced on it by somebody else. Most of the vibration was gone. After this recent oil change, and tire rotation, the vibration is back just as bad as ever. I don't know what they are doing, but I will not have them rotate my tires again. (On this visit they did tell me I needed new tires and gave me an estimate for that, so I'm going to have to do some research to find out if I actually need new tires or not). More

Van was repaired to my satisfaction. I had trouble getting service rep to call me back. Called three times and got voice message. then called service manager and got another voice message I had trouble getting service rep to call me back. Called three times and got voice message. then called service manager and got another voice message. Service rep called me back approx 5.5 hours after my initial call. More

Jason and Courtney are very Professional and Helpful. I have been taking my truck into Wade for service for 4 years now. Jason has been my service advisor and has been incredibly helpful when it comes to I have been taking my truck into Wade for service for 4 years now. Jason has been my service advisor and has been incredibly helpful when it comes to keeping up on the preventive maintenance recommendations to preserve the life of my RAM. Team members such as Jason are hard to find. He actually seems to care about the customer. Rare in today's fast pace environment. Courtney has good energy and was very professional as well. She is very positive and enjoys what she does. She made me feel like a friend rather than a number. Great people, excellent service...Wade Rock's. More

Found my unicorn! Russell helped me out so much. He went above and beyond to find me a car that made me very happy. I’m very pleased with my car buying experience! Russell helped me out so much. He went above and beyond to find me a car that made me very happy. I’m very pleased with my car buying experience! More

Excellent Carlyle couldn’t have been more helpful and we have been very satisfied with the service we have received. Not only had the service been excellent but Carlyle couldn’t have been more helpful and we have been very satisfied with the service we have received. Not only had the service been excellent but the entire staff has been top notch in customer care More

Excellent buying experience We enjoyed the purchase of our new Jeep Wrangler at the Stephen Wade dealership in St. George, Utah.The sales staff was very knowledgeable, courteous We enjoyed the purchase of our new Jeep Wrangler at the Stephen Wade dealership in St. George, Utah.The sales staff was very knowledgeable, courteous and went out of their way to help us. More

Perfect! Everything needed was done in an excellent manner! I vehicle was promptly looked at and during the process, my service advisor made sure I was aware of status. While waiting, I took advantage of a com I vehicle was promptly looked at and during the process, my service advisor made sure I was aware of status. While waiting, I took advantage of a comfortable customer lounge and enjoyed a complimentary bottle of Diet Coke. Great experience More

Used car purchase Mike P was great. Thanks for all his help and he made a smooth buying process. We will be back again to buy our next car. Mike P was great. Thanks for all his help and he made a smooth buying process. We will be back again to buy our next car. More

Service Dept I’ve been bringing my vehicles in for all my service needs for the past 9 years - I have never been disappointed. The staff and workmanship is great. I’ve been bringing my vehicles in for all my service needs for the past 9 years - I have never been disappointed. The staff and workmanship is great. I have never felt that I was being coerced into a service that I didn’t need. The service personnel are obviously well trained and know the vehicles they service. I have dealt with Jason for several years now and am very impressed - he goes the extra mile to keep his customers happy. Of all the service department dealerships that I have dealt with over my driving years (50+), this is the best! More