Stephen Wade Nissan

Horrible experience with Stephen Wade I am writing this review to try and save someone else from having the experience I had at this dealership. First of all I would say do not under any I am writing this review to try and save someone else from having the experience I had at this dealership. First of all I would say do not under any circumstances use the online buying tools. You will be given to the least experienced sales person they have. This was my experience. I got on line to do the prequalification so that I knew that I could go buy a car and have that all out of the way. I got a call back from a manager and was told that I would be dealing with Salesman X. I went down to test drive and the car was great, the salesman was very personable if not very knowledgeable. I made arrangements to buy the car and went through the whole process with the finance dept. The finance guy that I was dealing with was very nice, but he tried hard to up sale the insurance etc. When I picked up my car they did not have time to detail it and told me to come back and have it detailed later. When I was showing my car off to my friends, I opened the trunk and there was a black widow nest with a black widow in it. I killed the black widow and did not think much about it. I then left town for a few days with the car locked in my garage. When I got home and was driving down the street, I looked down and there was another black widow nest in the passenger area. I pulled over and killed that one. I called the dealership and told them it needed to be taken care of, and they made an appointment to have it detailed. When I took it to be detailed, they told me to sit down and wait and it wouldn't be long. 50 minutes later when I said I was on my lunch and needed to know how much longer it would be, I was informed that the detailers had not came on time and they were just getting started. I talked to Gary and he said that he would make it right etc. When I called back to talk to Gary again, I was told he no longer worked there. I was given to another manager and was promised the moon. Then when I went back to talk to him again, he was no longer working there either. To make a long story short, in the time I have been working with them every time I go back the person I was dealing with is no longer there. The finance guy was a whole different story, he sent the wrong paperwork in for the disability and life insurance three different times and then never did get it corrected and it was cancelled. I have spent so much time there on those red chairs I think I am becoming a fixture. I have had three different managers, a salesman and the finance guy that I have been dealing with all get fired or quit. I never have got the whole mess resolved, and have frankly just given up on them. Take my advice, run as fast as you can to Las Vegas or Salt Lake, this place is a disaster! But I love, love, love my Nissan Versa so get one, just not here! More

Friendly, courteous, knowledgeable and easy to work with. No sales pressure, yet Shelly has a sixth sense about what the customer both wants and needs. Both Graham and Matt completely saw our financing and No sales pressure, yet Shelly has a sixth sense about what the customer both wants and needs. Both Graham and Matt completely saw our financing and purchase process from start to finish. We have bought four vehicles from Wade and all were first class. Thank you all !!!! Sterling and Ranae Wulff More

Visited Stephen Wade Nissan and talked with Gary Lister. He was very knowledgeable about the different cars on the lot. The customer services was great and was a great overall experience and will be going He was very knowledgeable about the different cars on the lot. The customer services was great and was a great overall experience and will be going back to see Gary. We also be recommending my friends and family. More

The reason I a writing this review is because of my wonderful experience at Stephen Wade Nissan and my salesman Jeffrey Call. I was very impressed by Jeffreys knowledge of the vehicle. I would buy an wonderful experience at Stephen Wade Nissan and my salesman Jeffrey Call. I was very impressed by Jeffreys knowledge of the vehicle. I would buy another car from Stephen Wade Nissan and will always ask for Jeffrey. More

I loved the service at stephen wade nissan. elder was very friendly and answered all of my questions. I would definitely recommend stopping by here first very friendly and answered all of my questions. I would definitely recommend stopping by here first More

We dreaded buying a new(to us) vehicle because of the runaround we have had to endure in the past. Shelly was fantastic. She was so informative about each car we test drove. She gave us several recomm runaround we have had to endure in the past. Shelly was fantastic. She was so informative about each car we test drove. She gave us several recommendations for a vehicle that would meet our needs. We really are so appreciative of all the hard work that she and Jocelyn put in to get us the car we picked. A beautiful black Dodge Journey. Thanks for all your hard work. It was wonderful to work with you all. We have recommended Stephen Wade Nissan to a couple of friends who are on the search for a car. Thanks again. More

I went to Newby Buick in St George and they were not helpful. They said they could get me into a car and then said no. I looked online and saw a Nissan Versa at Stephen Wade Nissan. I emailed them and g helpful. They said they could get me into a car and then said no. I looked online and saw a Nissan Versa at Stephen Wade Nissan. I emailed them and got a really quick response to look at the car. When I got there I met Shelly Stegall, who was amazing. I felt like she was my friend after only meeting her 5 minutes. To my surprise, she had the car pulled up in front. And I told her I hope I can get this car. She replied with confidence, you will be driving this car. This by far has been the best dealership I have experienced. The team I worked with were professional, caring and did everything possible to get me a car. I thank them so much and love my car!!!!!!! More

Shelley made it a GREAT experience buying a car. In fact, I have never actually had fun buying a car, but I did thanks to her this time. I felt like she was honest and respected my limited budget. He fact, I have never actually had fun buying a car, but I did thanks to her this time. I felt like she was honest and respected my limited budget. Her customer service skills should be a role model for ALL car salespeople. She has a great sense of humor, and is also very, very smart. You should be so proud to have her as part of your Sales team. I just can't say enough about her. It was truly an "out of body experience" to have so much fun buying a car, expecially since my husband had very little to do with it. He usually handles buying cars in our family. I look forward to having her look after me and my new Murano for many, many years. More

I had an amazing experience at Stephen Wade in St. George.I shopped for months from Ogden to St. George. And finally I found Shelly at Stephen Wade. She had my attention the first time I spoke with he George.I shopped for months from Ogden to St. George. And finally I found Shelly at Stephen Wade. She had my attention the first time I spoke with her. I am a single woman and this was my first "real" car buying experience.So needless to say I was quite skeptcal and wasn't going to let anybody talk me into something I didn't want. Shelly and the staff were amazing! I am now driving the perfect car and it was the perfect price! I could not be happier. They even shuttled me to the dealership.It was TOTALLY worth my time. I would reccomend them 100%. More

Shelly was very helpful and friendly. She made sure that I knew all about the Nissan before ever leaving the dealership. Shelly introduced me to many different people in service and parts departments, ever I knew all about the Nissan before ever leaving the dealership. Shelly introduced me to many different people in service and parts departments, everyone that I met there were very friendly and helpful. Shelly also made sure I understood how to use the service department to maintain or repair the Nissan. I would very highly recommend Shelly and the Steven Wade dealership to anyone I knew that was interested in getting a car. More