The Sterling Acura team was very responsive to some concerns I raised regarding an earlier sales experience with the dealership, where I felt like their follow up had fallen short of expectations. They listened, discussed my concerns, and were responsive, wanting to ensure that the problem did not happen again. The management team demonstrated that they truly valued a long-term relationship with their customers. I appreciated how very hands-on the sales and senior management teams both were during my recent service and sales visit to the dealership. The follow up after my purchase has also been outstanding.