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Sterling BMW

Newport Beach, CA

4.3
357 Reviews

3000 W Coast Hwy

Newport Beach, CA

92663

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Showing 357 reviews

July 24, 2021

Overall was a nice experience Irvin did a good job of getting me a car, was relatively quick and did what he could to make sure I was comfortable while I was there More

by Bryce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irvin
July 01, 2021

Very professional staff and knowledgeable technicians. Kristie is a remarkable service adviser and always keeping me informed with the progress and status on my vehicle. More

by cordovaned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie
June 02, 2021

Quality service every time.Professional friendly Quality service every time. Professional friendly staff. Got the job done right and quickly! Clean facility Fourth vehicle we bought from Sterlin More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie
May 25, 2021

Having a reservation was nice. The service was prompt and complete and we have no complaints. Nice loaner car. Will use again fir our next service. More

by Mark Frazier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
May 05, 2021

The Kristie and the service team constantly deliver stellar service and support!! As a result I leased 1 vehicle and purchased two more from this dealership!!! More

by barbaraness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Endicott
April 25, 2021

The exceptional customer service exhibited by Jes Gruber contributed to our purchase of the new vehicle. Jes did something that most sales folks forget to do - listen to the customer. Once the order was p More

by CCC HB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jes Gruber
April 19, 2021

Thorough and friendly and professional. The salesman and finance gentlemen were both amazing. They made the entire process smooth and quick. I appreciate the professionalism. Thank you More

by Joni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, mr Ramos (finance)
April 04, 2021

Mr. Evan Olson of Sterling BMW was an excellent Sales person in handling our transaction. After the sale he continued providing great customer service addressing our post questions! More

by Fuzzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Olson
April 02, 2021

I have used Sterling for years. They are great. I have bought numerous cars from Crevier over the years, they don’t hold a candle to Sterling. I have also dealt with Kristi for a long time,she is great. More

by Grahamscott94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi. Service
April 01, 2021

I did not happy with the service because I came back for 2nd time and my car get dirty inside on driver side after it is washed. More

by Johntu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie
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