Sterling Heights Dodge Chrysler Jeep Ram

New dodge ram I walked into the dealership on the last day of the month, and the last day of a deal, and Keith got me everything I needed. I was able to trade my ca I walked into the dealership on the last day of the month, and the last day of a deal, and Keith got me everything I needed. I was able to trade my car in, get a brand new Ram 1500 fully loaded, minimum down, and out the door in just 1 and a half days. I was very pleased with my service, and the deal I got. More

Best, relaxed buying experience - worth the drive My first buying experience at Sterling Hts. was in November 2010 when I purchased a Jeep Wrangler from my salesman, James Jordan. You could not have My first buying experience at Sterling Hts. was in November 2010 when I purchased a Jeep Wrangler from my salesman, James Jordan. You could not have asked for a nicer, no pressure gentleman than James. Bill Stipik in the finance department also was responsible for making this buying experience a pleasurable one. I went in on a Saturday to take a test drive and was taking delivery of my Jeep the following Tuesday. Due to this excellent buying experience I have since leased two other vehicles from the folks at Sterling Hts. and James Jordan. In December 2012, I leased a Dodge Charger R/T. I did the whole deal over the phone with James and was not disappointed or misled. James told me what the price was going to be and to his word that's what it was on the paperwork when I arrived. The first time I even saw the car was the day of delivery. Another salesman, Bob Dattilio, did the paperwork write-up that day since James wasn't available. Bob was very kind and took the time to program my phone to the UConnect system. My most recent lease came last October with a 2014 Chrysler 300S. Again, the deal was done over the phone and everything that was discussed was true to its word. James asked me what color I'd like from what was available. I came in on a Monday evening, signed the papers, and off I went as a very happy customer. People often ask me why I'd drive 45 miles one way to a dealer when there are so many other Chrysler dealers close to home. The reason is simple. It's the whole staff at Sterling Hts. that makes it seem so easy to make a purchase. No pressure, no haggling, up front and honesty are just some of the traits that'll have me come back when I'm due for my next vehicle. Sincerely, Brian Medved More

Wonderful Experience What a wonderful buying experience! Mike made me feel at ease with the whole transaction. Called a few other dealerships before contacting Mike, and What a wonderful buying experience! Mike made me feel at ease with the whole transaction. Called a few other dealerships before contacting Mike, and he made everything I asked for happen at a very reasonable price. I would highly recommend Mike to anyone looking for a great deal on a vehicle. Thanks Mike!! More

Awesome sales person I worked with Anthony Tucci in getting my lease. I thought he did a great job and felt very comfortable with what he was telling me. I would come back I worked with Anthony Tucci in getting my lease. I thought he did a great job and felt very comfortable with what he was telling me. I would come back and recommend other people to go see him. More

Outstanding service The check engine light on my car was on, a day before leaving on a trip. I called the service department and Sal checked it out as soon as I arrived. The check engine light on my car was on, a day before leaving on a trip. I called the service department and Sal checked it out as soon as I arrived. Keith Forbes is my salesman. Keith is very knowledgeable about his product and there is zero pressure to purchase. He gets to know you and truly wants you to get the car that is best for you. He doesn't try to sell you something else. Keith will make you feel comfortable that he really does give you the best price. More

My visit to the dealership The sales staff were very professional. Exceptionally good was Mr. Michael Manzo who help in every aspect of my visit. i alsop liked the cleanliness o The sales staff were very professional. Exceptionally good was Mr. Michael Manzo who help in every aspect of my visit. i alsop liked the cleanliness of the dealersnhip. More

Great Service They were really busy but Rich took the time to make sure I was helped. He listened to my needs and wants. He made the lease procedure go seamless and They were really busy but Rich took the time to make sure I was helped. He listened to my needs and wants. He made the lease procedure go seamless and spent time with me to make sure I understood my new car. I was a great experience. I had been to 5 other dealerships looking at various models and their service was nothing compared to the service I received from Rich. More

Oil change I had scheduled an appointment for an oil change. After waiting an hour and a half I went to ask if the car would be ready soon. A problem had come I had scheduled an appointment for an oil change. After waiting an hour and a half I went to ask if the car would be ready soon. A problem had come up with a part being stripped and needed to be replaced. The part was not available and had to be picked up from another location. I was very frustrated with how long this was taking and the manager had came up to me and helped with the issue. He was very professional and nice at all times, even when I may have been difficult towards them. He made an effort to make things better. Thanks for taking the time and effort to make it right. More

Effective Emplyees are attentive. Alixandrya Barone was friendly and diligent to complete the car purchase. Walked us through all step of process. Took time to Emplyees are attentive. Alixandrya Barone was friendly and diligent to complete the car purchase. Walked us through all step of process. Took time to get good finance rate. More

Expedient quality service Based on a disussion at the beach with one of the dealer managers (Denny), I asked to be called the next week for a Jeep purchase. Alix, "The Jeep Gir Based on a disussion at the beach with one of the dealer managers (Denny), I asked to be called the next week for a Jeep purchase. Alix, "The Jeep Girl" called me right away. I told her what I wanted, and by Friday I was picking up my customized Jeep. She scheduled me to arrive and within 1/2 hr I was out the door with keys in hand. Because of Denny and Alix's awesome service, attitude, and profesionalism I will refer all of my friends and family to them.... and will be calling on them in a year or so for my Hellcat ;-) More