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Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
1,123 Reviews
Located in Sterling Heights, Michigan, Sterling Heights Dodge Chrysler Jeep Ram is proud to be your local, full service automotive dealership. With our extensive selection of new and used vehicles, we have something to satisfy the needs of just about any serious driver. From the sporty Jeep Compass to the powerful Dodge Charger, we’re confident you’ll find what you’re looking for when you come visit our Sterling Heights, MI auto dealership. If you’d like more information about our wide range of auto services, contact us online, give us a call at 586-413-9610, or come see us at 40111 Van Dyke Ave, Sterling Heights, MI 48313 for an exciting test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
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Showing 1,123 reviews
July 28, 2019
Great!! Everything that took place during process of getting the vehicle was great! I definitely would recommend this dealership to anyone that’s looking for Everything that took place during process of getting the vehicle was great! I definitely would recommend this dealership to anyone that’s looking for a new car. More
by MARTELLRICH9
Verified CustomerEmployees Worked With
BRUCE CIEMNIAK
July 28, 2019
Great experience Excellent location for convenience and access for me and my family. Vehicle delivered on time and prepared, prepped and clean to take delivery. Thank Excellent location for convenience and access for me and my family. Vehicle delivered on time and prepared, prepped and clean to take delivery. Thank you for the effort. More
by sbienkowski1
Employees Worked With
John Spica
July 28, 2019
Great experience Service adviser Tyler was working extremely hard and professional at the same time. Very rare to see now a days but he did his job great. Service adviser Tyler was working extremely hard and professional at the same time. Very rare to see now a days but he did his job great. More
by ekesto7120
Employees Worked With
Trevor
July 28, 2019
Great customer attention The staff is friendly and willing to work with you, they will go out of there way to find the vehicle that fits your needs. The staff is friendly and willing to work with you, they will go out of there way to find the vehicle that fits your needs. More
by MJDERRIS
July 27, 2019
Another great experience at Sterling Heights Dodge Gary was great to work with, as always. I've been dealing with Gary for over 15 years and it's always a pleaure leasing a vehicle. Gary was great to work with, as always. I've been dealing with Gary for over 15 years and it's always a pleaure leasing a vehicle. More
by MSZYMANSKI78
Employees Worked With
July 27, 2019
new lease original phone contacts did not return on a timely basis. called sales manager and sales person and left.messages to return calls. original phone contacts did not return on a timely basis. called sales manager and sales person and left.messages to return calls. Bad phone system ??? . new lease. More
by ALBERTSHULIN
Employees Worked With
CHRIS DEMARTINO
July 26, 2019
Fast & efficient They got me in right away for an oil change, tire rotation & 2 recalls told me it would be about an hour & had it done on time. Very friendly workers. They got me in right away for an oil change, tire rotation & 2 recalls told me it would be about an hour & had it done on time. Very friendly workers. More
by cleavestina
Employees Worked With
James Jordan
July 26, 2019
Slow, no communication. Expect to wait longer than advised. Was told an hour and a half. Was there 2 hours and forty minutes. Wasnt updated of progress and it was taking so Expect to wait longer than advised. Was told an hour and a half. Was there 2 hours and forty minutes. Wasnt updated of progress and it was taking so long. NOT an "express" oil change experience. Can't make appointment either. More
by cjpski
Employees Worked With
Mary, James Jordan
July 26, 2019
Nice experience Very friendly. Explained everything well. If there was any type of error or miscommunication. He quickly responded and resolved the issue. Very fair a Very friendly. Explained everything well. If there was any type of error or miscommunication. He quickly responded and resolved the issue. Very fair and honest staff. More
by LOKIPRODUCTIONS22
Employees Worked With
SAM RUSSO
July 26, 2019
I walked in and got what I wanted Thanks to Steve Chaffin for hearing me! Literally got everything settled within 4 hours and I drove home in my new 2019 Dodge Ram 1500 4x4 - I LOVE M Thanks to Steve Chaffin for hearing me! Literally got everything settled within 4 hours and I drove home in my new 2019 Dodge Ram 1500 4x4 - I LOVE MY TRUCK!! More
by Warren Resident
Employees Worked With
