Sterling Heights Dodge Chrysler Jeep Ram

Reliable, Trustworthy, knowledgeable I don’t have time to hop from dealership to dealership looking for the best deal. I trust that John will seek and provide that for me. He listens to m I don’t have time to hop from dealership to dealership looking for the best deal. I trust that John will seek and provide that for me. He listens to my needs and those of my family and places us in the vehicle that bests suits us - delivering quality and affordability every time. More

This is the guy you want to purchase your next vehicle from! Spoke with Chris on the phone the day prior to purchasing my vehicle he was very informational and honest, when I walked into Jeep I was greeted by se Spoke with Chris on the phone the day prior to purchasing my vehicle he was very informational and honest, when I walked into Jeep I was greeted by several people, I explained who I was looking for and Chris hooked it up! He gave me my space to look around at the floor models with out being over barring like most sales reps, when I was ready to test drive he was fast and efficient when pulling the jeep up to the front. He gave me the best deal on my very first brand-new vehicle. Overall I am very impressed. More

What is a great Chrysler dealership agent My first time at Sterling Dodge dealership I was met by Bruce Cieminack. He asked me what I was looking for. I I told him. He showed me a beautiful wh My first time at Sterling Dodge dealership I was met by Bruce Cieminack. He asked me what I was looking for. I I told him. He showed me a beautiful white with black top 2019 4 wheel drive Jeep Compass. we sat and talked about details. He walked me through the process of filling out a financial app form on line. He was very thorough and patient. Not one time did he demonstrate any high pressure sales pitch. He made me feel comfortable I’m a 75 year old widow of a veteran. I would highly recommend Sterling Heights Dodge and Bruce to anyone. I love my Jeep Compass. Thank you. Have a blessed day More

Oil Change Brought my car in for an oil change.. picked it up and within 3 miles started smoking. Oil poured from underneath my car... they picked me up then had Brought my car in for an oil change.. picked it up and within 3 miles started smoking. Oil poured from underneath my car... they picked me up then had the nerve to ask me How my car was getting back to the dealership!! Picked it up couple days later.. pouring rain (had my mother that walks with a cane) water is coming into the car port and the 2 girls laughed for awhile and we moved to get out of the rain... then they decided maybe it would be a good idea to shut the door so the rain wasn’t hitting the customers. I will never return. When I asked for an itemized bill about what happen Incase of Future problems.. they informed me it was Mopars fault for an Oring... UNBELIEVABLE. My car was running fine prior. More

Great Job This dealership goes above and beyond to make your experience a good one. Mike Manzo did a great job of going over everything with my purchase. This dealership goes above and beyond to make your experience a good one. Mike Manzo did a great job of going over everything with my purchase. More

Superb! Gary was great. Best price, term options - great at explaining and walking through the options. I recommend this dealership and my thorough salesman. Gary was great. Best price, term options - great at explaining and walking through the options. I recommend this dealership and my thorough salesman. 5 stars. More

Great sales experience Our salesman Steve was Great! He handled a vehicle trade-in, a lease vehicle turn-in, and two new Jeep leases all in the same day! Our salesman Steve was Great! He handled a vehicle trade-in, a lease vehicle turn-in, and two new Jeep leases all in the same day! More

Replace Radio My part was ordered. I never recieved notice when the part came in. The day I called to see what was happening, the Parts Department told me t My part was ordered. I never recieved notice when the part came in. The day I called to see what was happening, the Parts Department told me that they had the part scheduled to be returned THAT DAY. Parts pulled the Part back so that I could schedule an appointment. I then attempted to call Service (3 times), and got shuffeled around, but was never actually was able to make an appointment. I then called the Sales Rep. that sold me the car, an he was able to get me an appointment in about 5 minutes. You need to find some way to get Service to answer their phone. More

Great service The service was done and completed within a timely manner. You do need to get in line early otherwise your wait time will be longer. Attendants were The service was done and completed within a timely manner. You do need to get in line early otherwise your wait time will be longer. Attendants were friendly and professional. More

Except for not updating the milage sticker on one car everything went good and fast, but then since it was so fast did they do the inspection as said in write u not updating the milage sticker on one car everything went good and fast, but then since it was so fast did they do the inspection as said in write up? More