Sterling Heights Dodge Chrysler Jeep Ram

Great service! Was able to get the car I wanted after not having luck at other dealerships. Steve was easy and great to work with! Left with a smile on my face. Was able to get the car I wanted after not having luck at other dealerships. Steve was easy and great to work with! Left with a smile on my face. More

2019 RAM Pickup Sterling Heights made my transition into a new lease very smooth. I felt my sales rep, Sal Viviano, was looking out for my best interest. Sterling He Sterling Heights made my transition into a new lease very smooth. I felt my sales rep, Sal Viviano, was looking out for my best interest. Sterling Heights Ram is my new home for trucks. More

Unsafe and untruthful Had a appointment on Monday. Dropped car off on Monday (snow that day). When they pulled the loaner/rental car up had snow all over the back side & Had a appointment on Monday. Dropped car off on Monday (snow that day). When they pulled the loaner/rental car up had snow all over the back side & quarter windows. Front windshield & tailgate glass was cleared by just turning on wipers. Front & passenger windows cleaned off by hand. UNSAFE!!! Dealer should NEVER let anyone drive off (with a vehicle they provided) their lot with snow covered windows. Called Tuesday afternoon to get update. Was told they still have not looked at my vehicle & won’t look at it today (Tuesday). When I asked why did I have an appointment for Monday & my vehicle isn’t going to be looked at till two days after. I was told that I had an appointment to talk to a service advisor. After the service advisor talks to me they put the vehicle on a list (first come first serve) to get fixed. When I told the service advisor I never heard of that, he told me that’s the way WE do it here. When I picked up my vehicle on Wednesday there was a uncovered styrofoam coffee cup (with coffee in it) in my cup holder. I DON’T DRINK COFFEE! More

Awesome, welcoming and super easy! Joe clement was great! He got me what I wanted and was super nice. Will return and recommend him to everyone! Great experience, painless & quick Joe clement was great! He got me what I wanted and was super nice. Will return and recommend him to everyone! Great experience, painless & quick More

Caliber 10 years After a less than pleasant experience last fall with a failed appointment Sterling Heights Dodge has regained our trust. Our Caliber was finished ahea After a less than pleasant experience last fall with a failed appointment Sterling Heights Dodge has regained our trust. Our Caliber was finished ahead of schedule and the work appears to be really good. Thanks Patrick and technicians. More

Very quick I was very impressed it was so quick. I had other errands to run so I was worried I wouldn't make those. In and out! I was very impressed it was so quick. I had other errands to run so I was worried I wouldn't make those. In and out! More

Excellent customer service Our salesman chris went out of his way. Very knowledgeable & very personable. On a score from 1 to 1p, 1 being poor & 10 being the best, chris gets Our salesman chris went out of his way. Very knowledgeable & very personable. On a score from 1 to 1p, 1 being poor & 10 being the best, chris gets a 10 plus. More

Less than satisfied Did not appreciate being solicited/hustled by windshield repair guy under the guise of dealership agent. The service rep who took care of me didn’t sm Did not appreciate being solicited/hustled by windshield repair guy under the guise of dealership agent. The service rep who took care of me didn’t smile and didn’t make eye contact and acted like she could have cared less about the maintenance of my vehicle. More

Recall service I was extremely happy with the service. Service was prompt and professional. Also, I was notified of routine maintenance and that was also taken care I was extremely happy with the service. Service was prompt and professional. Also, I was notified of routine maintenance and that was also taken care of well. More

Oil Cooler leaking oil due to crack from extreme cold. Megan Clanin got my vehicle in on the day I called with the oil leak problem. She actually diagnosed the problem as she wrote me up for service. She r Megan Clanin got my vehicle in on the day I called with the oil leak problem. She actually diagnosed the problem as she wrote me up for service. She really was a big help in getting this defect resolved and had it all taken care of as part of my drive train warranty. I had a loaner for the 5 days that the car was in service and that also was free. Another one of the service reps, Dylan, was also a big help when I was following up on the repair. I have dealt with Dylan in the past in the body shop. Great service people at a great dealership. More