Sterling Heights Dodge Chrysler Jeep Ram

A good experience A fine experience as car buying goes, there is always more haggling then there needs to be to get to an acceptable price, but we got to an agreeable d A fine experience as car buying goes, there is always more haggling then there needs to be to get to an acceptable price, but we got to an agreeable deal. More

Quick and Easy Transparency and honesty in the buying experience. It was a simple process over the phone to handle all the paperwork needs so when I came to purchase Transparency and honesty in the buying experience. It was a simple process over the phone to handle all the paperwork needs so when I came to purchase I was in and out in under an hour. More

Much faster than expected The diagnosis and repair of my Caravan lift gate malfunction was completed within one hour from the time I drove in to when I picked up my keys to lea The diagnosis and repair of my Caravan lift gate malfunction was completed within one hour from the time I drove in to when I picked up my keys to leave. I also thought the charge was reasonable. The wait in the waiting room was pleasant while I read a book. The service advisor was very friendly and prompt. He let me know the cost after diagnosis and before repairs. More

Faster than quoted Took my Ram in for a recall and pull change, I had a 5:00 pm appointment which I arrived a little early. They wrote me up and I was told it would t Took my Ram in for a recall and pull change, I had a 5:00 pm appointment which I arrived a little early. They wrote me up and I was told it would take 1 1/2 to 2 hours. I was back on the road in about an hour fifteen minutes. More

Nice job Quality of service, professionalism, integrity. Consistency in discussions on new vehicles, no pressure to decide right away on purchase or lease. Gre Quality of service, professionalism, integrity. Consistency in discussions on new vehicles, no pressure to decide right away on purchase or lease. Great buying experience. Given the numbers, and then make informed decision. More

Oil change Took care of me immediately and had my oil change and tire rotation done in approximately 45 Patrick Lepoudre listened to everything I had to bring up Took care of me immediately and had my oil change and tire rotation done in approximately 45 Patrick Lepoudre listened to everything I had to bring up and gave me some advice.. More

New Key Fob Needed a new key fob for my 2007 Jeep Commander. The part was in stock and the service department was able to program it within an hour. Overall, very Needed a new key fob for my 2007 Jeep Commander. The part was in stock and the service department was able to program it within an hour. Overall, very satisfied! More

Gary Riashi We have obtained 10 cars from Gary over time and we are pleased with our experience each and every time. We will continue to come to him for future pu We have obtained 10 cars from Gary over time and we are pleased with our experience each and every time. We will continue to come to him for future purchases as well as refer our family and friends. More

Great Service staff were great and they finished my car in no time. I would recommend the service to all my friends and family. Excellent customer service Service staff were great and they finished my car in no time. I would recommend the service to all my friends and family. Excellent customer service More

Trying one more time. In the past I have only good experiences at Sterling Heights Dodge. My last experience was not good. After waiting 6 weeks for an appointment my car s In the past I have only good experiences at Sterling Heights Dodge. My last experience was not good. After waiting 6 weeks for an appointment my car sat 3 days and wasn't even looked at. I had to take it to another dealership to get it fixed. If the service is good this time, hopefully, my confidence will be restored. More