
Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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awesome Sal Viviano, Kevin Mclellen and the rest of the sales staff were excellent. This is my 3rd lease from Sterling Heights Dodge. I will see you again Sal Viviano, Kevin Mclellen and the rest of the sales staff were excellent. This is my 3rd lease from Sterling Heights Dodge. I will see you again in a couple of years. More
Great! My service technician Lisa was great. She listened to my problem and addressed it quickly. Service was timely and efficient. Lisa also researched and My service technician Lisa was great. She listened to my problem and addressed it quickly. Service was timely and efficient. Lisa also researched and provided me with answers to questions that I had regarding the service. More
fast service parts in stock fixed when promised Lisa kept me updated by text which I liked.i have bought my last 3 suvs here. will lease my next one here parts in stock fixed when promised Lisa kept me updated by text which I liked.i have bought my last 3 suvs here. will lease my next one here More
Quick response & service! Great job, quickly done, however should have washed my car before returning it. Lisa responded quickly whenever I asked for updates, and was a good r Great job, quickly done, however should have washed my car before returning it. Lisa responded quickly whenever I asked for updates, and was a good representative of your dealership! More
Comptent Pat, My service advisor was concise, knowledgeable , and thorough. He answered my concerns. Found out if I was happy with the results. He listened to Pat, My service advisor was concise, knowledgeable , and thorough. He answered my concerns. Found out if I was happy with the results. He listened to what I had to say without ignoring it or dis missing it later.He was very courteous, and friendly. I look forward to my next service date for my Ram truck thanks to his efforts. More
Rotate tires oil change Wanted tires rotated. Unfortunately my lock key was damaged so they could not do it. They did not have a lock key to match the one for my wheels. Foun Wanted tires rotated. Unfortunately my lock key was damaged so they could not do it. They did not have a lock key to match the one for my wheels. Found it difficult to understand why a service facility would not have master keys for all cars. What's next? Will they expect you to bring your own tools so that they have the capability to do their work. More
Very informative Waffa was exceptional. She gave me all the information and helped me get recalls completed that I didn’t realize my vehicle had. My vehicle is much mo Waffa was exceptional. She gave me all the information and helped me get recalls completed that I didn’t realize my vehicle had. My vehicle is much more taken care of at this dealership. More
Personnel were all friendly and knowledgeable There was an unknown noise under the car. Patrick was going to have me take the shuttle home and let me know what the mechanic found. However, he ha There was an unknown noise under the car. Patrick was going to have me take the shuttle home and let me know what the mechanic found. However, he had someone look at the vehicle right away and determined that it was a warranty problem. He then arranged for me to drive a loaner while my car was in the shop. The young woman at the rental counter was also very friendly and got me out of there quite fast. More
Sales staff (J. Francis) Josef Francis was very professional in dealing with us for the sale of the Jeep vehicle. I will recommend him to my friends for any future purchases. Josef Francis was very professional in dealing with us for the sale of the Jeep vehicle. I will recommend him to my friends for any future purchases. More
nothing fixed My problem is still not fixed. left the dealer and they tried to tell me it was my phone not the vehicle phone as the car states, and did not fix loo My problem is still not fixed. left the dealer and they tried to tell me it was my phone not the vehicle phone as the car states, and did not fix loose belts. More