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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.3
245 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 245 reviews

May 29, 2024

Service rep Basil quickly started my service request, kept on it and notified me when it was completed More

by Buick Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
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May 30, 2024 -

Sterling McCall Buick GMC responded

We're delighted to learn about your positive experience and the great assistance provided by Basil! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 27, 2024

Very pleased with my purchase, no complaints. Started off rocky but we eventually seal the deal. More

by Davis1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerald and Britney was outstanding , Digital AirStrike, James Arce, Luis Guerra
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May 29, 2024 -

Sterling McCall Buick GMC responded

Congratulations on your new vehicle! We're thrilled to have delivered a pleasing sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 26, 2024

I normally start with positive but I can’t this time. The service dept. has lied & disappointed me after a second opinion. I have no trust within my service man anymore. I pray Sterling McCall Buick offe More

by ardoinc37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
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May 29, 2024 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at kcooper@sterlingmccallbuick.com. I look forward to speaking with you. Kimono Cooper, General Manager

Helpful
May 25, 2024

Worst experience ever nothing was repaired. It was just a scam Never using them again plus i'm thinking of taking legal action More

by shadie.nasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Guerra
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May 28, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Kimono Cooper General Manager Sterling McCall Buick GMC (713) 776-4600 kcooper@Sterlingmccallcadillac.com

Helpful
May 23, 2024

Great service! I was very happy with the service they provided for me highly recommend! More

by Camerontrry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department-Juanita
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May 23, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 20, 2024

I recently had the privilege of visiting Sterling McCall Buick GMC and was thoroughly impressed by the exceptional service provided. From the moment I stepped onto the lot, the staff, especially Floyd was More

by Lbedia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Lopez
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May 22, 2024 -

Sterling McCall Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Sterling McCall Buick GMC. Providing exceptional service and making our customers feel valued is always our top priority. We'll be sure to pass along your compliments to Floyd and the rest of our team. Thank you for choosing us!

Helpful
May 19, 2024

Sterling McCall was great! They got me in and took care of my car! I appreciated the service and the communication about what was going on! More

by Janelle.Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fofannah
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May 22, 2024 -

Sterling McCall Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
May 15, 2024

Great maintenance experience and such friendly staff! Plus included a free car wash which was great! More

by Dianamwade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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May 17, 2024 -

Sterling McCall Buick GMC responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 15, 2024

Pleasant to work with. Great customer service. Give you very detailed feedback back on issues regarding your vehicle. More

by derekpsheridan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 17, 2024 -

Sterling McCall Buick GMC responded

We're delighted to learn that your experience was pleasant! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 15, 2024

Straight to the point. I asked for an oil change and they offered me a discount with my service. In and out within an hour and truck was washed as well as courtesy Excelle More

by Melina Bedolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Khan
Report | Print
May 17, 2024 -

Sterling McCall Buick GMC responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
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