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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.3
227 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 227 reviews

March 18, 2024

Taking forever for any service, been there five times for gmc recall repair, not recommend More

by houstonorange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John, Digital AirStrike, James Arce, Luis Guerra
Report | Print
Mar 18, 2024 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize that your experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kimono Cooper General Manager | Kcooper@group1auto.com

Helpful
March 13, 2024

Great place to buy a vehicle. My sales person was excellent he was very nice and polite, and made sure that we were well taken care of. More

by Al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Fenske, James Arce, Luis Guerra
Report | Print
Mar 15, 2024 -

Sterling McCall Buick GMC responded

We're thrilled to hear that you had a great experience buying a vehicle with us! Providing excellent customer service is our priority, and it's fantastic to hear that your salesperson ensured you were well taken care of throughout the process. Thank you for your kind words, and we appreciate your business. We look forward to serving you again in the future!

Helpful
March 09, 2024

I see the level of professionalism in your sales representatives and looking forward seeing more in future. More

by hiomisade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Digital AirStrike, James Arce, Luis Guerra
Report | Print
Mar 13, 2024 -

Sterling McCall Buick GMC responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 08, 2024

Antwon Dubose was the young man that helped me. I wasn’t planning to purchase my 2500 Sierra…but Antwon’s patience and knowledge convinced me to switch from being a life long Ford guy. He was profe More

by trey.whichard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwon Dubose and Karl
Report | Print
Mar 12, 2024 -

Sterling McCall Buick GMC responded

It's fantastic to hear about the positive experience with Antwon and Karl! It sounds like their professionalism, patience, and knowledge played a significant role in your decision to switch to a 2500 Sierra. We're delighted that you're happy with your purchase and the assistance provided. Safe and enjoyable travels in your new GMC Sierra!

Helpful
March 07, 2024

I had a great experience here dealing with Jay l was very knowledgeable with his cars...next thing you know he landed us on the suv I liked then got me to drive out happily. Thank you so much. More

by Gabbysalazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lim, Digital AirStrike, James Arce
Report | Print
Mar 10, 2024 -

Sterling McCall Buick GMC responded

Thank you for sharing your positive experience with Jay! We're delighted to hear that he provided you with great service and helped you find an SUV that you liked. We appreciate your kind words and hope you enjoy your new SUV! Safe travels and have a wonderful day!

Helpful
March 03, 2024

Very responsive in my purchase. Super easy to deal with. Traveled from out of town to buy. Closed the deal in 30 minutes. More

by Latompkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
Report | Print
Mar 08, 2024 -

Sterling McCall Buick GMC responded

We're thrilled to hear about your positive experience with us! It's great that our team was responsive and made the purchase process super easy for you, even with the added factor of traveling from out of town. Thank you for choosing us, and we hope you enjoy your new purchase! Safe travels!

Helpful
February 27, 2024

Es el lugar perfecto para adquirir un auto a nuestro gusto y satisfacer nuestros deseos More

by arbanialopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Alvarado
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Feb 29, 2024 -

Sterling McCall Buick GMC responded

¡Nos alegra saber que su experiencia en nuestro concesionario fue positiva! ¡Disfruta de tu auto nuevo!

Helpful
February 24, 2024

Second vehicle we bought from this dealer and they went above and beyond to make sure we were happy. More

by Krystan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene
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Feb 27, 2024 -

Sterling McCall Buick GMC responded

Thank you for choosing this dealership for the second time! We're thrilled to hear that we went above and beyond to ensure your satisfaction. We appreciate your loyalty, and if you ever need assistance again in the future, don't hesitate to reach out. Safe travels in your new vehicle, and we hope it brings you many happy miles!

Helpful
February 24, 2024

After spending over $800. for a new display, it is still doing the same. Delay display on screen, even if radio turns on. More

by pm1am2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
Report | Print
Feb 27, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (713) 776-4600. I look forward to speaking with you. Kimono Cooper General Manager Sterling McCall Buick GMC (713) 776-4600 kcooper@Sterlingmccallcadillac.com

Helpful
February 16, 2024

Great customer service and aims to please. My salesperson Stephanie took care of all my concerns with the new vehicle purchase and the dealership took care of the minor blemishes on the car be More

by Bramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Tristan
Report | Print
Feb 17, 2024 -

Sterling McCall Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

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