Sterling McCall Buick GMC

I have purchased a few vehicles in my lifetime. I must say this has been the worst. Be very careful when dealing with these crooks. They will tell you the car price and your trade in value but if y I must say this has been the worst. Be very careful when dealing with these crooks. They will tell you the car price and your trade in value but if you don’t pay close attention to your paperwork they will mark the prices up. Even after you catch it their answer is that you already signed the contract. Knowing they just stole from you without any remorse. The worst never patronize this place! More

Michael Johnson, sales rep, was pleasant and informative. I advised I was interested and would bring my personal check to the dealership within next two days. My wife and I came the next day, met with Mich I advised I was interested and would bring my personal check to the dealership within next two days. My wife and I came the next day, met with Michael and his sales supervisor. We were then asked to meet with the financial clerk, who'd "be right with us." Forty five minutes later, with no contact by anyone advising reason for the delay, we were asked to go to the financial office. I presented my personal check, earlier seen by sales staff, and was advised only certified checks were accepted. It went downhill from then on, and I ended up going to a local branch of my bank, getting a certified check, and finishing the transaction. I was told a new oil filter required fir the sale, and new wiper blades also required, were in the back of the car. I went to my Volvo mechanic for installation of these items and was advised the parts provided by Sterling McCall were after market knockoffs and not worth installing. Obviously I probably won't refer anyone to this dealership. More

They are good service always at time and good customer service always trying best to satisfy customers service always trying best to satisfy customers More

I would recommend this dealership for your car need, specially my sales Debbie, she’s very patient and very attentive to all my requests, even after the trade in value was not like I expected she still specially my sales Debbie, she’s very patient and very attentive to all my requests, even after the trade in value was not like I expected she still helping me to fight for the higher value, after the sales she continued help me with my questions. I really recommend everyone to Debbie if you need purchase Buick or GMC vehicles. More

Came in for a 60,000 miles service; I was taken care of by Basil I have no complaints with my service by Basil I have no complaints with my service More

Always a very friendly atmosphere. The attendants are most helpful and patient with your concerns. The attendants are most helpful and patient with your concerns. More

Don’t waste your money or time! Communication is terrible; you’ll be sitting for 3 hours but they haven’t even begun to work on your vehicle. Johnathon is horrid to work with; he wo Communication is terrible; you’ll be sitting for 3 hours but they haven’t even begun to work on your vehicle. Johnathon is horrid to work with; he works in the service dept. He lies so much he believes it! Run away from Sterling GMC! The actual service performed proved disastrous; they said it was one problem it was something else. When I informed the manger of the check engine light was still on The manager replies “did you tell us what was wrong or did we diagnose it”. Resulting in a refund! No NO NOOO More

My experience was great. Eugene did a great job in taking care of my needs. Eugene did a great job in taking care of my needs. More

Better service than the one in Katy. Thank you Jonathan, service technician and anyone else that did anything regarding my vehicle. Thank you Jonathan, service technician and anyone else that did anything regarding my vehicle. More

Awesome service with a smile. Great environment inside as well for those waiting for service Great environment inside as well for those waiting for service More