Sterling McCall Buick GMC
Houston, TX
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Quality work Kept me updated as to the status of my service and called me when my car was ready. Didn't have any complications with my car afterwards Kept me updated as to the status of my service and called me when my car was ready. Didn't have any complications with my car afterwards More
Quick and painless My service advisor was gregorio fidencio. Was greeted on the service lane within a minute upon my arrival. Went over my concerns and I explained the c My service advisor was gregorio fidencio. Was greeted on the service lane within a minute upon my arrival. Went over my concerns and I explained the concerns I was having. He made my concerns his concerns and promised me they will get resolved. Didnt feel pressure about the services that were recommended to me. Vehicle was ready before the promised time he had given me. He is one of the best service consultants I have dealt with at sterling mccall buick gmc. I would highly recommend him to my friends and family. More
Great experience My experience has always been great especially with Lauren Shon as my service person. I will always go to this dealership for any of my needs. My experience has always been great especially with Lauren Shon as my service person. I will always go to this dealership for any of my needs. More
Highly Satisfied My car wouldn't start this called my roadside assistance to come and tow it to the dealership. Called Mr. White to inform him what was going on he tol My car wouldn't start this called my roadside assistance to come and tow it to the dealership. Called Mr. White to inform him what was going on he told me to come in so they can look at it. One I was very pleased that he saw me on short notice. Second when I arrived he greeted me I waited he called me back and inform me it was my battery. Got it replaced. Mr. White is always smiling and professional. I would like to thank Sterling McCall on the staff professionalism. Mr. Cordell White "C.W" thank you and the pen. More
Customer service Awesome customer service starting from the person who set my appointment. When you arrive they make sure you are assisted right away. My service rep a Awesome customer service starting from the person who set my appointment. When you arrive they make sure you are assisted right away. My service rep always provides the best attentive customer service. More
Excellent They did a really great job and handled the situation. They did an inspection and figured out ways to manage the necessities of my car. They did a really great job and handled the situation. They did an inspection and figured out ways to manage the necessities of my car. More
Awesome service Great service as always. Jose was awesome!. The service experience was great. And all the staff were very nice. To top it all, car came back looking n Great service as always. Jose was awesome!. The service experience was great. And all the staff were very nice. To top it all, car came back looking new ! More
Excellent customer service I received wonderful customer sercice today. All of my questions were answered and i was very happy with the timeliness of 18th e services provided. I received wonderful customer sercice today. All of my questions were answered and i was very happy with the timeliness of 18th e services provided. More
Professional, Friendly Service The customer service team took excellent care of me during my visit. Got my oil changed, tires rotated and the even gave my Yukon a complimentary was The customer service team took excellent care of me during my visit. Got my oil changed, tires rotated and the even gave my Yukon a complimentary wash. I drove from the other side of town in order to get my vehicle serviced here, they always take great care of me. Thanks again Gregorio! More
Excellent I can truly say the entire sales team was professional and treated we very kindly. Mark Ina was very honest and knowledgeable of the vehicles I was in I can truly say the entire sales team was professional and treated we very kindly. Mark Ina was very honest and knowledgeable of the vehicles I was interested in. Thanks Mark!!! More