Sterling McCall Buick GMC

2012 Gmc Terrain engine light I had a 0730 appointment this morning.1st experience, I encountered no greeting, 2.They didn't have any idea why I was there,and the information was o I had a 0730 appointment this morning.1st experience, I encountered no greeting, 2.They didn't have any idea why I was there,and the information was on the paper in his hand.I explained to him that I had to go too work,and I need a car.Until my car repairs are completed.A Caucasian lady drove up behind me.It just so happen,I was able to witness,the experience of character as the staff acknowledged all of her request.As I pulled away distraught,tears just flower down my eyes,I drove a car with the ignition light on and stewring wheel wobbles continously.I will never returned to that place anymore. More

The best SUV with the best Dealer Since the momement I asked for information through the Costco program, then when we stepped in the dealership and Ambar welcomed us, and throughout th Since the momement I asked for information through the Costco program, then when we stepped in the dealership and Ambar welcomed us, and throughout the entire purshase experience with John P., we received the best service. And the best SUV...we love our Enclave!. John understood what we wanted and what we needed. Thanks! More

It was the best Because the salesman that help was really nice and helpful and he knew what he was doing.and he took time to explain how everything worked Because the salesman that help was really nice and helpful and he knew what he was doing.and he took time to explain how everything worked More

Great car buying experience One of the best dealer experiences I have had so far. Everyone was so helpful and nice. I will be shopping here first for all of my car needs. One of the best dealer experiences I have had so far. Everyone was so helpful and nice. I will be shopping here first for all of my car needs. More

Great Service Overall the interacting with Houston's service representative and repairing vehicle in a timely matter was great! The only concerns I had was with the Overall the interacting with Houston's service representative and repairing vehicle in a timely matter was great! The only concerns I had was with the durability and dependability of the vehicle itself. The 2015 GMC Sierra Denali was purchased December 2015. After only 3700 miles the new vehicle transmission went out and left me stranded in Houston (I was there for the weekend and had to return to work but the truck was not ready until Wednesday). I thank God that the warranty covered the replacement of the transmission, but I was at an inconvenience in trying to get my truck back home to Louisiana. Houston dealership could not help me and the dealership in Louisiana where vehicle was purchased wanted to charge me $350.00 so someone could pickup in Houston and drive back (not transport back) to Louisiana. I felt a better option should have been available since manufacturer was at fault (defected transmission). Thanks to staff of Sterling McCall Buick GMC of Houston for making this experience positive . More