
Sterling McCall Buick GMC
Houston, TX
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Great customer service and aims to please. My salesperson Stephanie took care of all my concerns with the new vehicle purchase and the dealership took care of the minor blemishes on the car be My salesperson Stephanie took care of all my concerns with the new vehicle purchase and the dealership took care of the minor blemishes on the car before I took delivery. More
Great business acumen, I didn’t have an appointment, but my vehicle was serviced. Recommend this dealership to other consumers my vehicle was serviced. Recommend this dealership to other consumers More
The used truck I bought had 2 minor issues that the salesman said could be repaired by their service department. So I bought the truck and left it there thinking it was going to be fixed. Four days lat salesman said could be repaired by their service department. So I bought the truck and left it there thinking it was going to be fixed. Four days later the salesman text me that it’s ready, and when I picked up the truck, nothing had been fixed. My salesman was gone for the day, and there was no documentation on the repairs like I asked More
Made us wait after driving and hour and half. Tried to add extra charges, had them removed. Agreed on value of my trade prior to arriving, the only reason I drove that far, then had to haggle o Tried to add extra charges, had them removed. Agreed on value of my trade prior to arriving, the only reason I drove that far, then had to haggle over what was agreed upon. Finance guy didn’t tell me what they offered initially, had to ask. They got me on an extended warranty that I didn’t need because the warranty on the vehicle I purchased was transferable. That one is on me. Didn’t particularly like the condescending tone of voice that the finance guy used. I am female, that doesn’t make me stupid. The sales person that ended up helping us, was absolutely wonderful! More