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Sterling McCall Chevrolet

Houston, TX

4.1
576 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 576 reviews

April 12, 2024

They really help you out very nice people would really recommend them 👍 they really look out for you to get you the right vehicle More

by mstorres18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 16, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had a nice experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Price gouging on tire replacement, just because I cannot take car elsewhere. Called me with one price and then wrote again to jack up the price estimate More

by Shri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa
Apr 16, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Chevrolet responded

I apologize that your experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tharless@SterlingMcCallChevy.com Tim Harless General Manager

April 09, 2024

Everyone that I spoke to was very nice and willing to help you out. This was the only dealership that I went to that would work with me on the payment that I needed to buy the vehicle. Very pleased with More

by shawnpardue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Koya 5 stars
Apr 12, 2024 -

Sterling McCall Chevrolet responded

That's fantastic to hear! We're thrilled that you had a positive experience with us and that our team was able to work with you on the payment you needed to purchase your vehicle. Thank you for your recommendation, and we appreciate your kind words. Enjoy your new vehicle!

April 08, 2024

I was granted the chance to meet Clinton Akoma, an excellent salesman/customer service rep! He was patient and able to help me without hesitation. I was able to get a used car that would last me a goo More

by Andrew616chandler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CLINTON AGUILAR
Apr 11, 2024 -

Sterling McCall Chevrolet responded

It's wonderful to hear about your positive experience with Clinton and Carlos at our dealership! We're glad that Clinton provided excellent customer service and helped you find a reliable used car like the 2015 Lexus IS250. It's great to know that your car is clean, running smoothly, and expected to last for years to come. We appreciate your kind words about Carlos in the finance department, and we're happy that he made the process professional and enjoyable for you. Thank you for choosing us, and we look forward to serving you again in the future!

April 07, 2024

Terrible customer service and un professional staff from the sales man to the finance manager More

by Clutch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry Delgado art nieto
Apr 09, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Sterling McCall Chevrolet responded

I apologize that your experienced was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at tharless@SterlingMcCallChevy.com Tim Harless General Manager

April 06, 2024

More choices, Good sales. Lot of people recommend this location to buy Chevrolet cars and trucks. More

by wxh1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Espinola
Apr 09, 2024 -

Sterling McCall Chevrolet responded

That's great to hear that our location is recommended for buying Chevrolet cars and trucks! We strive to offer a wide range of choices and provide excellent sales services to our customers. We're here to help and ensure a great car-buying experience for everyone!

April 05, 2024

When you drop off a vehicle the last thing you should be worries about is inspecting it for dings and dents . I dropped off my truck (recorded and took a picture the day of drop off ) no dent was there but More

by Ronaldo H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Apr 06, 2024 -

Sterling McCall Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Chevrolet responded

Thank you for bringing this to my attention. I apologize that your vehicle has a dent in the tailgate. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. William Mixon, Service Director wmixon@Sterlingmccallchevy.com

April 05, 2024

Great service advisor Will Kirchner helped me with every question I had and all were answered plus he went beyond that and helped me go through my rav4 menu to change a few things concerning my door locks � More

by gmartha385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kirchner
Apr 05, 2024 -

gmartha385 responded

Thank you Will Kirchner

Apr 09, 2024 -

Sterling McCall Chevrolet responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 05, 2024

Mr Isaac Koya is very patient very professional and awesome customers service as sales consultant. More

by james_morris9126677
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Koya, Digital AirStrike
Apr 05, 2024 -

james_morris9126677 responded

Mr.Isaac Koya is very patient and outstanding professional sales consultant

Apr 09, 2024 -

Sterling McCall Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

April 05, 2024

Great service & work always kept me informed on my Silverado plus also when job would be finished More

by Hbertdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service 5 star
Apr 09, 2024 -

Sterling McCall Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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