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Sterling McCall Ford

Houston, TX

Overview
Reviews
4.6
448 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 448 reviews

May 31, 2025

Brian was an outstanding salesman—professional, knowledgeable, and genuinely helpful throughout the entire process. He made everything smooth and stress-free. Highly recommend working with him! More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Frank
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May 26, 2025

Took forever to get an answer on my vehicle. Had to call every other day for an update. After 5 days of keeping my truck, the same issue started as soon as I picked it up. I called back immediat More

by Almaredia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
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May 28, 2025 -

Sterling McCall Ford responded

I’m sorry for the inconvenience you faced regarding the lack of communication you received. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at DanielRivera@sterlingmccallford.com. Your cooperation will help us resolve this issue promptly. Thank you. Daniel Rivera Service Director DanielRivera@sterlingmccallford.com (281) 588-5043

May 22, 2025

David was exceptional! I would recommend to everyone. David took care of everything very professionally. A great assett for Sterling. More

by Khurram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 24, 2025 -

Sterling McCall Ford responded

Hi Khurram, thank you for your kind review; we are happy to pass along your comments to David here at Sterling McCall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2025

I can’t say enough good things about the service and the treatment I received at your dealership. Big thank you to Gerry Quick for doing everything possible to make my service visit as smooth and quick (no More

by Edlalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Quick
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May 24, 2025 -

Sterling McCall Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Ford. If you have any further questions, please give us a call. We're always happy to help!

May 19, 2025

Service manager was courteous and professional, received my car on time. He explained what is expected to be done and gave me a time estimate. I received a call from him the car was ready. More

by fredxarasteh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember
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May 21, 2025 -

Sterling McCall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2025

Reasonable turnaround in determining the cause of the maintenance issue. Completed mileage related maintenance at an acceptable cost. More

by kbwhitehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin Gonzalez
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May 20, 2025 -

Sterling McCall Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2025

excellent service experience, very polite and knowledgeable. looked up my service history and was able to provide accurate information for my truck. the technician was able to quickly diagnose th More

by Anthony Duke III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Nguyen
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May 19, 2025 -

Sterling McCall Ford responded

Hi Anthony, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2025

Keep up the great work! I very much appreciate all the time and assistance regarding my car. More

by Orbin Sabillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 19, 2025 -

Sterling McCall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 16, 2025

Always exceeding my expectations. Always a pleasure. Irvin G. Always provides excellent customer service. A+++++ More

by Vicmanortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin González
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May 18, 2025 -

Sterling McCall Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Irvin here at Sterling McCall Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

Exelente atención y una buena recomendacion laura excelente persona nos vamos satisfechos con la atencion More

by jasmineavelar1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura solis
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May 17, 2025 -

Sterling McCall Ford responded

Hola, ¡nos alegra mucho haberle brindado una experiencia positiva! Si tiene alguna pregunta, llámenos. ¡Siempre estaremos encantados de ayudarle!

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