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Sterling McCall Ford

Houston, TX

Overview
Reviews
4.6
434 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 434 reviews

May 10, 2025

Brian was really amazing to work with! Even with a hectic work schedule he was willing to work with me! This dealership is a non-pressure environment and they really live but that motto! I More

by AgentPeacePanda
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Frank
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May 07, 2025

Excellent service and attention to my car and personal needs. Fair assessment of my vehicle and competitive pricing for repairs. Always a good experience with service rep David Nguyen! He is thoughtful an More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
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May 10, 2025 -

Sterling McCall Ford responded

Hello, we're happy you found our staff David Nguyen to be so supportive during your experience here at Sterling McCall Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Super nice team unlike my next door Ford dealer! Very prompt & ahead of time. Even promised a car wash! More

by joey.matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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May 09, 2025 -

Sterling McCall Ford responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

May 05, 2025

I have been going to this dealer for 8 years already one of the best dealer around Houston for the service they provide More

by bvpkr0208
Recommend Dealer
Yes
Employees Worked With
David Nguyen
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May 08, 2025 -

Sterling McCall Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2025

Horrible. Will never use again. Car worse than when I brought it in for the recall. More

by ecantrell2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney
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May 08, 2025 -

Sterling McCall Ford responded

Thank you for your feedback. We're very sorry to hear about your experience and the concerns you've raised. We take your comments seriously and would like the opportunity to speak with you directly to better understand what happened and how we can make it right. Please contact me at your earliest convenience to discuss this matter further. I’m committed to addressing your concerns personally. We appreciate your time and the chance to improve. Sincerely, Tim Harless General Manager tharless@sterlingmccallford.com 281-588-5001

April 24, 2025

excellent service, David was very helpful he answered all my questions, thanks STERLING MCCALL FORD More

by evm805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID NGUYEN
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April 24, 2025

McCall was an amazing experience. The staff was extremely professional and helpful. I highly recommend 👌 More

by Jfkornfeind
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All employees
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Apr 28, 2025 -

Sterling McCall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

April 23, 2025

Pablo Cantu was very knowledgeable, professional & friendly. We will refer to him when we return. More

by Metro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Cantu
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Apr 25, 2025 -

Sterling McCall Ford responded

Hi, we're happy you found Pablo to be so supportive during your experience here at Sterling McCall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Communication was terrible. My vehicle has the same issue after 3 1/2 months there. More

by jimmyjwaycarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Quick
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Apr 26, 2025 -

Sterling McCall Ford responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the lack of communication you received. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Daniel Rivera Service Manager DanielRivera@sterlingmccallford.com Direct line (281) 588-5043

April 20, 2025

It was a great experience buying a truck from this dealership. Definitely recommend them for purchasing your next vehicle. More

by rene Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 22, 2025 -

Sterling McCall Ford responded

Rene, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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