
Sterling McCall Ford
Houston, TX
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I had a wonderful experience at Sterling McCall Ford. Jose was very professional and helped me drive away with my dream car. I would defiantly recommend! Jose was very professional and helped me drive away with my dream car. I would defiantly recommend! More
Incompetent service dept. , lacking quality personnel. Terrible communication made the experience even worse. Had already returned my rental (that I had to have for over a week , lacking quality personnel. Terrible communication made the experience even worse. Had already returned my rental (that I had to have for over a week) only to get into my truck with my check engine light on and a different alert that still needs attention. Somehow their entire team missed that, even when they had to move the vehicle after the service was said to be completed. Complete lack of competence. More
Your staff are very welcoming and helpful. I have owned many automobiles and your service department treat me with the utmost respect and are going the extra mile to help and explain any servi I have owned many automobiles and your service department treat me with the utmost respect and are going the extra mile to help and explain any service issues or needs my vehicle needs. More
It was fantastic! I was greeted immediately and my car was taken to get serviced and even offered a complimentary wash. They are extremely professional and will defini I was greeted immediately and my car was taken to get serviced and even offered a complimentary wash. They are extremely professional and will definitely be back. More
Ser ice was excellent. I had an appointment and upon arrival someone from setbice department came out and took charge immediately upon confirming my name. Everything was s I had an appointment and upon arrival someone from setbice department came out and took charge immediately upon confirming my name. Everything was seemless. I left the car and wait in the customer service area. As soon as the car completed the service staff came and approach me that my car was ready. Within one minute I paid and was on my way home. 8 More
It has horrible experience I took my truck because of recall, service desk lost recall letter somehow they didn’t fix my truck transmission I waited more than month I had to pay for the diagnostic of t recall, service desk lost recall letter somehow they didn’t fix my truck transmission I waited more than month I had to pay for the diagnostic of the transmission. They force me to buy new battery and today my truck shows low oil pressure which truck didn’t have this problem before but I am not gonna take it back and wait another month Anyhow, thank you More