
Sterling McCall Ford
Houston, TX
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Sharon & Antony We had initially left to explore other dealerships, but we came back because Brian Frank is an amazing salesman. He is incredibly courteous and respectful. We truly appreciated his profess dealerships, but we came back because Brian Frank is an amazing salesman. He is incredibly courteous and respectful. We truly appreciated his professionalism and will definitely buy another car from him in the future. More
Dont do reviews, but since you insist. Car services are a true rip off. Taxes life no other. Read invoice before agreeing to payments. I was told $187/200 for tune up, that turned into $31 Car services are a true rip off. Taxes life no other. Read invoice before agreeing to payments. I was told $187/200 for tune up, that turned into $318 for parts and labor. $100+ tax. It's an older model, sure. But a Ford is still a Ford. Communication goes a longer, respectfully. They couldn't fix spark 1, couldn't replace coils 3 & 4. To prevent more damage, understood. But I'm charged as though you did. And not even told. The struts were the price we spoke about $375 parts and labor. $20 tax. be Was told on a Friday my car would be ready the following Tuesday. If I didn't call, the next Fri, I wouldn't have known my car has been finished. Yet the invoice says ford didn't stop working until the saturday I showed up, if not Fridaybeforewhen Isaid was coming to pick it up. I'm guessing, those are the taxes. I was originally only paying $600+ to $700max. For a $978 bill instead. When my truck was given back without telling me there's crazy glue holding one coil and screw holding another, I had to read it. Is even more crazy. Never again, no thanx. Since you insisted on a review. More
Brian was really amazing to work with! Even with a hectic work schedule he was willing to work with me! This dealership is a non-pressure environment and they really live but that motto! I Even with a hectic work schedule he was willing to work with me! This dealership is a non-pressure environment and they really live but that motto! I was able to make a huge life decision on my own time! Thank you for making this so wonderful! More
Excellent service and attention to my car and personal needs. Fair assessment of my vehicle and competitive pricing for repairs. Always a good experience with service rep David Nguyen! He is thoughtful an needs. Fair assessment of my vehicle and competitive pricing for repairs. Always a good experience with service rep David Nguyen! He is thoughtful and attentive— and the reason we continue to patronize this dealership! More