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Sterling McCall Ford

Houston, TX

Overview
Reviews
4.6
433 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 433 reviews

November 07, 2023

Good customer service. It took a little longer than expected to complete my service, but they did a good job. The only thing is I did not receive my Ford Pass points for th More

by johnbroussard1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
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Nov 17, 2023 -

Sterling McCall Ford responded

Thank you for your feedback. I apologize that you didn't receive your Ford Pass Points right away. I hope we handled your Ford Pass points to your satisfaction. Please let me know if there is anything else that we can assist you with. Thank you, Rodney Crow General Manager Sterling McCall Ford rcrow@sterlingmccallford.com

November 05, 2023

Hi Ford & Team, I really liked dealing with Mr. Paul Diamanti; he is very professional and took care of all my questions and concerns. I purchased a car from Paul Diamanti at Ford and highly recomm More

by Shah MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Diamanti
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Nov 08, 2023 -

Sterling McCall Ford responded

Congratulations on your new vehicle! We are thrilled that Paul and Wally provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 03, 2023

Prompt and fast service. Excellent diagnosis of concerns and effective communications of needed additional services needed. More

by jjohnson4221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
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Nov 07, 2023 -

Sterling McCall Ford responded

We are thrilled to hear that you had a prompt and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Great customer service and friendly waiting area clean and restroom also clean hmm thump up More

by ripper.hm
Recommend Dealer
Yes
Employees Worked With
David
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Nov 03, 2023 -

Sterling McCall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

The salesman and manger was top notch. Will definitely consider them for any purchases moving forward. More

by Clay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquise
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Nov 04, 2023 -

Sterling McCall Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

After many time my car got fixed thanks to Irving Gonzalez for his attention and effort to get my car ready on short time More

by Texaspma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving Gonzalez
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Nov 03, 2023 -

Sterling McCall Ford responded

It's fantastic to hear that you had a great experience and that Irving provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Very good service with all the questions that we had, also the attention recieved by the sales lady More

by grafica_spyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria
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Nov 03, 2023 -

Sterling McCall Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 03, 2023 -

grafica_spyc responded

Highly recomended

October 31, 2023

Great service and help Thanks to Paul I will be back for next car Thanks More

by Johnf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul diamanti
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Nov 01, 2023 -

Sterling McCall Ford responded

It's wonderful to hear that you had a great experience at Sterling McCall Ford and that Paul provided you with excellent service and assistance. Thank you for sharing your positive experience!

October 25, 2023

Brought my car in for service and recall work and Miguel was so great! Very professional and great at communicating with me. He was so helpful and nice and I really appreciated the whole experience and the More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Nov 04, 2023 -

Sterling McCall Ford responded

It's fantastic to hear that you had a great experience and that Miguel provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 23, 2023

They sold us a truck that needs major engine work. I was told by used car manager there was nothing they could do because the truck was serviced 09/01/23. We bought the truck 10/06/23. And By 10/10/23 More

by lopez1361
Recommend Dealer
No
Employees Worked With
David Dun
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