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Sterling McCall Ford

Houston, TX

Overview
Reviews
4.6
455 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 455 reviews

October 25, 2023

Brought my car in for service and recall work and Miguel was so great! Very professional and great at communicating with me. He was so helpful and nice and I really appreciated the whole experience and the More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Nov 04, 2023 -

Sterling McCall Ford responded

It's fantastic to hear that you had a great experience and that Miguel provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 23, 2023

They sold us a truck that needs major engine work. I was told by used car manager there was nothing they could do because the truck was serviced 09/01/23. We bought the truck 10/06/23. And By 10/10/23 More

by lopez1361
Recommend Dealer
No
Employees Worked With
David Dun
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October 17, 2023

They have a Great Service! ! Very kind and professional people. I had a good experience! More

by M.sturion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
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Oct 18, 2023 -

Sterling McCall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 04, 2023

Everyone was polite, friendly, and professional. I had a really good experience there and would definitely consider going back in the future, despite the fact that it is a 3 hour drive from where I More

by elleonxan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayra Alvarado
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Oct 05, 2023 -

Sterling McCall Ford responded

We are glad to hear that despite the initial delay and the distance from your home, you had a positive experience at the dealership or service center. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 04, 2023

Courteous, efficiency, informative, instructive, professional, patient, extremely helpful are just a few words to describe the atmosphere of this dealership. More

by jernick_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr David Nyuen
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Oct 05, 2023 -

Sterling McCall Ford responded

We are thrilled you had a courteous, efficient, informative, instructive, professional, patient, and extremely helpful experience here at Sterling McCall Ford! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 30, 2023

This is a great dealership. Everyone there is pleasant and polite. The service department runs well. I really feel like a valued customer when I go there More

by jay.c.oates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul diamonte, sergio alvarez
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Oct 03, 2023 -

Sterling McCall Ford responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 20, 2023

The service department seem to be excellent. Thet strive to look after you. Good job. More

by michaelbrettwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 22, 2023 -

Sterling McCall Ford responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 09, 2023

Andrew was very nice and honest. He give me a time frame when my vehicle was going to be ready. Very professional! More

by edithjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Britton
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Sep 21, 2023 -

Sterling McCall Ford responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Andrew provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 08, 2023

Service advisor, David Nguyen, and his team are excellent! They have not let me down. More

by polakjlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
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Sep 13, 2023 -

Sterling McCall Ford responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that David provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 05, 2023

Great service. My service writer was great and I’m glad to have them. His name is Irvin. Thanks for everything you do. More

by Johnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin
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Sep 07, 2023 -

Sterling McCall Ford responded

We are thrilled that Irvin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

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