Sterling McCall Ford

customer service is lousy Very disappointed. Been a customer for more than 10 years. Service director won’t even have the respect to return a phone call to address a relatively Very disappointed. Been a customer for more than 10 years. Service director won’t even have the respect to return a phone call to address a relatively small matter. I certainly won’t purchase a car or have service done at this dealership ever again! More

The service department is A+ David Nguyen was great, he explained everything in detail that was wrong with my car and worked with me to get the most important fixed first. I high David Nguyen was great, he explained everything in detail that was wrong with my car and worked with me to get the most important fixed first. I highly recommend Sterling McCall Ford. More

Professional and Friendly I’ve been to this location, once before and my experience was the same .. the people who work here are very friendly, knowledgeable and proficient, if I’ve been to this location, once before and my experience was the same .. the people who work here are very friendly, knowledgeable and proficient, if you want your great service then this is the place to go. More

Service Visit Irvin was very helpful and demonstrated overall understanding of my limited time. He was fast and thorough and returned my call in a more than expedi Irvin was very helpful and demonstrated overall understanding of my limited time. He was fast and thorough and returned my call in a more than expedited time frame. More

Number one dealership If anyone ever goes to this location ask for David Wynn in the service dept. and tell him ShaRhonda sent you. He has taken care of me with the up mo If anyone ever goes to this location ask for David Wynn in the service dept. and tell him ShaRhonda sent you. He has taken care of me with the up most integrity for the past 5 years! He’s a very nice and knowledgeable man. I literally have a dealership across the street for me and drive an hour only because of him. More

Service Appointment Have been going to Sterling McCall Ford service since I bought it there. Professional,attentive to what you need and hospitable. Looking forward to ta Have been going to Sterling McCall Ford service since I bought it there. Professional,attentive to what you need and hospitable. Looking forward to taking my truck there until I buy my next truck from them. More

Longest oil change ever I had an appointment at 8 a.m. to rotate tires and change oil. I was there for 3 hrs. I understand sometimes things can get hectic with customers but I had an appointment at 8 a.m. to rotate tires and change oil. I was there for 3 hrs. I understand sometimes things can get hectic with customers but that is way too long for an oil change. Have no problem with dealership because that’s where I bought my truck from. More

F-150 Tune-up Got a tune-up on 2010 F-150. Happy with the service and knowledgeable service advisors. Truck was finished on time and clean. Look forward to continue Got a tune-up on 2010 F-150. Happy with the service and knowledgeable service advisors. Truck was finished on time and clean. Look forward to continued good service. More

Supurb Service I had an excellent service visit. Everyone was nice and very friendly! Especially for a 7am service appointment. I was pleasantly surprised by how fre I had an excellent service visit. Everyone was nice and very friendly! Especially for a 7am service appointment. I was pleasantly surprised by how frequent the shuttle was. They kept checking on everyone in the waiting room and switched out cookies for fresh ones. If you had a question they would answer or find out. When they finished with my car I was expecting the long list I seem to always get with service. Things need immediate repairs and what not. That want the case. Yes their were a few items that were brought to my attention but I wasn't pressured into it, in fact they were nice and said that they were not needed today but we're recommended soon before my next service. They even washed my car!!! 😊 Best service visit I've ever had here!! I look forward to my next visit!!! More

Servicio The service is great and friendly, but the prices of what needs to be done are not that friendly. I enjoy the professionalism of my ford representativ The service is great and friendly, but the prices of what needs to be done are not that friendly. I enjoy the professionalism of my ford representative, but, as I said, prices are too much. This was a simple oil change and basic service and I ended paying more than $500.00 More