Sterling McCall Ford

Very customer focused and efficient in handling my vehicle service needs. Will definitely use them again. vehicle service needs. Will definitely use them again. More

Everyone was amazing, this is the second vehicle I’ve gotten from Sterling McCall Ford and I certainly recommend them gotten from Sterling McCall Ford and I certainly recommend them More

Went in with a down payment and left in a vehicle . Process was quick and easy. Will be going back for another vehicle as soon as we are able to. Process was quick and easy. Will be going back for another vehicle as soon as we are able to. More

I was there early morning, and Irvin ( guess service guy). So professional and friendly taking care of my truck. guy). So professional and friendly taking care of my truck. More

Professional, efficient and most informative and willing to assist with helpful information. Would recommend to others to assist with helpful information. Would recommend to others More

Fast and courteous, did what was needed. They even offered to wash my car. I always feel they are looking out for me. They even offered to wash my car. I always feel they are looking out for me. More

Good customer service, and the oil change didn't take too long. They even threw in a complementary car wash! long. They even threw in a complementary car wash! More

David Nguyen is an amazing service advisor. He always takes great care of our family every time we come in for a service. Mr. McCall has also always been so wonderful & personable. He’s very ki He always takes great care of our family every time we come in for a service. Mr. McCall has also always been so wonderful & personable. He’s very kind & helpful to our family. They truly have the best customer service we have ever experienced at any dealership we have ever been to. Our family Thanks you so much for everything. We will be forever clients. More

The associate that assisted me was very professional, friendly and knowledgeable. Service was also very timely and quick. friendly and knowledgeable. Service was also very timely and quick. More

Worst experience ever! No communication. Knew what I was purchasing as conversation prior to leaving home confirmed vehicle, provided financial information and had drive No communication. Knew what I was purchasing as conversation prior to leaving home confirmed vehicle, provided financial information and had drive out numbers, just needed to sign documents. Took 3-1/2 hours. This, after driving 1-1/2 hours to dealer as I live in another city. Nothing prepared, no one took time to go over vehicle features, etc. sat for hours, met with 4 different people. Felt like i was intruding on their time. Less than 24 hours later, I had vehicle at a dealer in my hometown as a critical sun roof frame was broken and needed to be ordered and replaced. Won’t have my new vehicle for another 5 days! Salesperson called next day, I assume to ask about vehicle. I explained lack of communication and consideration, not checking vehicle and wasted time. Person had the gaul to say “well I put in gas and put on license plates”! Made no comment on problem. If it hadn’t been the only vehicle model I had been looking for within several hundred miles, I would have walked out. I have purchased many vehicles over decades; this was the worst experience ever!!! More