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Sterling McCall Honda

Kingwood, TX

Overview
Reviews
Vehicles
4.7
1,060 Reviews
Call Dealership (281) 358-8880
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22575 Highway 59 North

Kingwood, TX

77339

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Showing 1,060 reviews

October 04, 2025

Excellent customer service, prompt attention very quick, I was in and out in no time. The waiting area is amazing and comfortable. More

by annettedgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Isede, Kim Eddy
Report | Print
October 04, 2025

These people are the very last you should go to. It was a very regretable experience, never to be repeated More

by asims1943
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kim Eddy
Report | Print
October 04, 2025

Service advisor Christopher was on point and I’ll be returning back for more services More

by Deydey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher , Frank Isede, Kim Eddy
Report | Print
October 04, 2025

Service was good, repair recommendations were proper. The service attendant was prompt and polite. An expected repair duration would be appreciated, when additional services are approved. More

by saldana001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Rascon
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October 04, 2025

Un exelente servicio lo recomiendo mucho sus precio accessible muy buena atencion la amabilidad es exelente gracias x todo More

by fannyd1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Isede, Kim Eddy
Report | Print
September 30, 2025

Service is always superb. They know what your vehicle needs but they will never force you to get or throw you unnecessary expenses. Carlo Balite makes sure you are well taken More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
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Oct 04, 2025 -

Sterling McCall Honda responded

Hello Raymond, we're happy you found Carlo to be so supportive during your experience here at Sterling McCall Honda. Thanks for the recommendation, and have an amazing day!

September 29, 2025

Poor customer Service, inexperienced, No knowledge of their vehicles that were in their inventory. They were very Ruded to Me as a 100% Disable Veteran. More

by lildon31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Ledezma
Report | Print
Oct 03, 2025 -

Sterling McCall Honda responded

Thank you for bringing this to our attention. We sincerely apologize for the experience you had during your recent visit. The level of service you described does not reflect our standards, and we understand how frustrating it must have been to feel that our team was unprepared, unprofessional, and discourteous. We are addressing this matter internally to ensure our staff receives the proper training and guidance to provide knowledgeable, respectful, and helpful service at all times. Your feedback is extremely valuable in helping us improve. If you’re open to it, we would greatly appreciate the opportunity to speak with you directly and regain your confidence in us. Please reach out to Paul Christian at 281-358-8880 or pchristian@sterlingmccallhonda.com, and we will make sure your concerns are handled promptly and professionally. Paul Christian General Sales Manager

September 29, 2025

Everyone at this dealership was so helpful and polite. They understood my price range and did the best they could to supply me with the car I wanted in the price range I could afford I so appreciate them More

by M.lewis253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ABL, Kim Eddy
Report | Print
Oct 03, 2025 -

Sterling McCall Honda responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2025

Great and friendly dealer, making sure we left with the vehicle that we wanted! Thanks More

by Mateyjrstephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Cajina
Report | Print
Sep 29, 2025 -

Sterling McCall Honda responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2025

It’s nice not to have to pay for a multi-point inspection, or basic inspection of certain issues at this dealership, where other repair shops won’t even look at your vehicle unless you pay to insp More

by Noble6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elrod, Frank Isede, Kim Eddy
Report | Print
Sep 29, 2025 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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