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Sterling McCall Honda

Kingwood, TX

4.6
401 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 401 reviews

May 04, 2024

Excellent customer service. Roger Castro was very helpful in answering all my questions and choosing the right car for me and my family. Got out there 100% satisfied, will recom More

by Mkhaiyat33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Castro, Kim Eddy
May 04, 2024

They seem nice, however last oil change after I left the dealer something was different with my vehicle it smell like something was burning. Now they say 5000.00 to fix it. Something smells fishy. More

by ladybarberkclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
May 03, 2024

First I have to give all the Praise to my salesman he jumped through hoops to get the deal done any and all concerns I threw his way he handled with dignity and respect I know I can be a little difficult More

by tonyfuller59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre Boyd 5 STARS, Kim Eddy
May 03, 2024

I found a vehicle online and Sterling McCall Honda, 2 hrs away from me, had what I was looking for. My salesperson, Roger went out of his way to make sure that all of my needs/questions were answered. He ev More

by Jennifer V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Castro
May 01, 2024

Service was really smooth and the Christopher explained everything very good, I liked the service provided More

by adan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 02, 2024 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Christopher provided smooth assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 01, 2024

Excelente servicie! Daniel assisted me very nice .it took less time of what the said. More

by emperatrizsoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 03, 2024 -

Sterling McCall Honda responded

That's fantastic to hear! It sounds like Daniel provided you with excellent service, and it's great that everything was completed in less time than expected.

May 01, 2024

Worst dealership In Houston customer service sucks and their not honest want return calls or emails. More

by tootie0169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brayan Vasquez
May 03, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 03, 2024 -

tootie0169 responded

I doubt it but ok...

May 01, 2024

Dealership is clean and service advisors are always courteous and thorough. The process is very convenient and well managed. More

by jasonslater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
May 04, 2024 -

Sterling McCall Honda responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

April 30, 2024

The dealership is neat, clean and modern. Your service tech Jessie Ybarra is always courteous and attentive to my service needs. I always receive an explanation of the services performed and More

by Old guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ybarra
May 03, 2024 -

Sterling McCall Honda responded

We're delighted to learn about your positive experience and the great assistance provided by Jessie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

April 29, 2024

I appreciated working with my Service Advisor, Carlo Balite. He was professional, courteous and communicative. More

by jodoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
Apr 30, 2024 -

Sterling McCall Honda responded

That's wonderful to hear! We're glad that Carlo provided you with professional, courteous, and communicative service. We're here to ensure your satisfaction and make your experience with us exceptional!

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