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Sterling McCall Honda

Kingwood, TX

Overview
Reviews
Vehicles
4.8
1,301 Reviews
Call Dealership (281) 358-8880
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22575 Highway 59 North

Kingwood, TX

77339

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Showing 1,301 reviews

June 14, 2026

People were very friendly and helpful to my query. They were also accommodating and understanding when I called the service team to tell them I was going to be late to pick up my car—they were able to More

by garde.danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
Report | Print
Jun 16, 2026 -

Sterling McCall Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda Kingwood! If you have any further questions, please don't hesitate to reach out!

June 13, 2026

Excellent customer service. Everyone was very nice and very professional. They were patient and helpful. More

by TVS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Martinez and Brayan Robledo, Frank Isede, Kim Eddy
Report | Print
Jun 14, 2026 -

Sterling McCall Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2026

Service department cannot seem to get its act together. Very disorganized. Also extremely slow!! They over-promise and under-deliver. I will choose a different service department in the future. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Isede
Report | Print
Jun 16, 2026 -

Sterling McCall Honda responded

Mark, Thank you for taking the time to share your feedback. We are disappointed to hear about your experience, as providing clear communication and delivering on our commitments are priorities for our team. At this time, we have been unable to locate a recent service visit under the information available to us, and our records indicate we may not have serviced your vehicle in some time. We would appreciate the opportunity to learn more about your experience and review the details further. Please contact me directly at the dealership so we can better understand your concerns and determine how we can help. Joseph Aguirre Service Director 281-915-6353 josephaguirre@group1auto.com

June 13, 2026

Service agent did a great job by advise me on what is necessary to be fix in the car More

by Nathaniel Oguaraidu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 14, 2026 -

Sterling McCall Honda responded

Hi Nathaniel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2026

Love my Honda dealer. Great service writer, Vicki, always is the best. My appointment was easy to make and it was ready early. More

by sandylstotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
Report | Print
Jun 11, 2026 -

Sterling McCall Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Honda Kingwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2026

The team is customer focused. They make sure you know what you need to about your vehicle. More

by srbarlow069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher EL, 5 stars, Frank Isede, Kim Eddy
Report | Print
Jun 12, 2026 -

Sterling McCall Honda responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2026

Very clean facility. Friendly staff and knowledgeable technicians. Great show room.clean restrooms. Good amenities. More

by Victor.h.rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elrod
Report | Print
Jun 12, 2026 -

Sterling McCall Honda responded

Hello Victor, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2026

Excellent service, friendly people. I can make any questions about my car and they help me on all my concerns. Thank you for your help More

by liliana_deavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol
Report | Print
Jun 11, 2026 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2026

They try their best to make sure the customer is satisfied. The waiting is big and comfortable with a variety of hot and cold drinks plus water. They wash your car More

by David F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jun 10, 2026 -

Sterling McCall Honda responded

Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2026

Our salesman was great. He was very knowledgeable but not pushy in helping with the sale of our new car and trade in. More

by Missmartha1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan Robledo
Report | Print
Jun 10, 2026 -

Sterling McCall Honda responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

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