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Sterling McCall Honda

Kingwood, TX

4.7
885 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 885 reviews

March 30, 2025

Brought honda crv in 2 times different reasons did not fix either A/C problem was lied to More

by jpmr23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vickey
Apr 01, 2025 -

Sterling McCall Honda responded

Thank you for your feedback. I apologize that we haven’t resolved your concern. Please reach out to me directly so I can get more information and try to find a resolution for you. Thank you, Will Solano Service Director WILSOLANO@STERLINGMCCALLHONDA.COM

March 29, 2025

Service is great, customer service is great, love the coffee and snacks and love the $149 special More

by Susietellez1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie ybarra, Frank Isede, Kim Eddy
Mar 30, 2025 -

Sterling McCall Honda responded

Hi, thank you so much for your positive comments about Sterling McCall Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

I made an appointment for service of my 2022 Honda CR-V and the service representative named Daniel Flores met my at my car and gave me super attention and had my vehicle done before an hour was up. Great More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
Mar 30, 2025 -

Sterling McCall Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

March 28, 2025

Even though I had an appointment it took three days to look at my car, 6 days before I had a diagnosis. It then took two more days to get approval even though it was covered under warranty. After ten day More

by Rachelferg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicky
Mar 29, 2025 -

Sterling McCall Honda responded

I’m very sorry to hear that it took 10 days to repair your vehicle and that we did not top off your fluids. That’s not the level of service we strive for. We appreciate your feedback and will make sure to address this with our team. Please reach out to me directly so I can get more information and see if I can make things right. Thank you, Will Solano Service Director Sterling McCall Honda 281-318-2915 WILSOLANO@STERLINGMCCALLHONDA.COM

March 28, 2025

From Angel in the Parts Department to Keisha in Repair, I was constantly kept abreast of the status of my vehicle’s repair. More

by Cori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha, Carolina and Angel
Mar 30, 2025 -

Sterling McCall Honda responded

Cori, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

I love this dealer because their work is impeccable, and their customer service is very friendly and resolves all my doubts. More

by idaliaguillen17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesy Ibarra
Mar 28, 2025 -

Sterling McCall Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 27, 2025

We really appreciate Julie’s assistance for making our dreams come true by securing a family van (Honda Odyssey). The process was quick and all our questions are answered. Julie even went above and beyond More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Barnachea
Mar 28, 2025 -

Sterling McCall Honda responded

Hi Bryan, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Staff are professional, friendly, and the waiting room is clean and comfortable. Love the free coffee! More

by plira01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Castro, five stars!!!
Mar 28, 2025 -

Sterling McCall Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

My experience is always pleasant when I get my car service at Sterling McCall Honda Kingwood location!! More

by g.cedes25
Workmanship
Recommend Dealer
Yes
Employees Worked With
Carlos and Daniel
Mar 28, 2025 -

Sterling McCall Honda responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

Excellent customer service. Only one thing I have been disappointed in is the complimentary car wash. This was the second time the car was only half washed. The front windshie More

by vlocy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 28, 2025 -

Sterling McCall Honda responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 358-8880 at your earliest convenience to discuss how we can turn this experience into a more positive one.

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