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Sterling McCall Honda

Kingwood, TX

4.7
887 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 887 reviews

May 22, 2025

Real nice people, real straight forward (mostly). Trey was a phenomenal person to work with however the results of my visit to the financing office did throw me off. Part of sales and I get it as a s More

by CaptMorocco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trey, Evervardo
May 24, 2025 -

Sterling McCall Honda responded

Mr Ali, Thank you for bringing this to our attention. You not understanding that you have a Honda Care warranty should not have happed, I will use this situation as a teaching moment for my team. We truly appreciate your business and will always be here for you in the future. Please let me know if you need help in the cancelation process. Paul Christian GSM pchristian@sterlingmccallhonda.com

May 22, 2025

Sales person and finance were easy to work with. There was no pressure at all More

by Annita_gore
Recommend Dealer
Yes
Employees Worked With
Julie
May 24, 2025 -

Sterling McCall Honda responded

I would first like to apologize for the delay in having your vehicle ready for sale. We understand how frustrating this must be, especially when you were looking forward to taking delivery of your vehicle that day. We are taking steps to improve our processes and ensure this does not happen again. We value your business and are committed to ensuring you have a positive experience. Please feel free to reach out to me if you have any other concerns or questions at pchristian@sterlingmccallhonda.com Paul Christian General Sales Manager

May 20, 2025

Knowledgeable staff, friendly and effecient considering the volume of costumers, but inspections seem questionable as to what issues are truly of concern to the customer More

by cmendo2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Isede, Kim Eddy
May 23, 2025 -

Sterling McCall Honda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 20, 2025

DO NOT GO HERE! !! The manager didn't honor the negotiated price of the vehicle even when we showed him written proof of correspondence with our salesperson. He ref More

by mrs.stanzel14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amber Kendrick, Frank Isede
May 24, 2025 -

Sterling McCall Honda responded

Amanda, thank you so much bringing this to my attention. I am glad to hear that we were able to work things out and you were able to drive home a new 2025 Odyssey. If you need anything in the future, please let me know at keddy@sterlinngmccallhonda.com Kim Eddy Kim Eddy General Manager

May 20, 2025

Vehicle service was performed as expected and innthe time period promised, my service advisor Vickee was great More

by joebeaty33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Isede, Kim Eddy
May 24, 2025 -

Sterling McCall Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2025

Quick and efficient service. Price transparency before repairs are done. Service was done in time frame given. More

by Evitae79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
May 20, 2025 -

Sterling McCall Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 17, 2025

My experience this time was truly seamless and met my expectations! The service manager went above and beyond . More

by Shanquettejohnson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Balite
May 20, 2025 -

Sterling McCall Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Service rescheduled to Saturday because time wasn't available to address my issues. Saturday i drop my car at 9:20am. Specifically requested battery to be replaced when handing keys off to Angel (Servi More

by TGerard79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel (Service Rep)
May 21, 2025 -

Sterling McCall Honda responded

Hello Mr. Gerard. I'm really sorry we didn't meet your expectations on this visit. I understand your frustration with the lack of updates and the fact that your battery wasn't replaced as expected. That's definitely not the level of service we aim for. I would like to look into what happened with your battery and the diagnostic. Could you please contact me directly at 281-318-2915 or wilsolano@sterlingmccallhonda.com. I want to make sure we address your concerns and find a solution. Will Solano Service Manager

May 16, 2025

Excellent and Fast Service. With friendly and efficient personnels especially Ms. Vickie and Ms. Carolina. More

by Sonice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie and Carolina
May 18, 2025 -

Sterling McCall Honda responded

Hi Sonice, thank you for your kind review; we are happy to pass your comments to Vickie and Carolina here at Sterling McCall Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

Very pleasant, helpful and welcoming. I appreciated not being “pestered” as I had felt at another dealership! Felt they were very honest! More

by Sharonysimpson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hiser, Roger, Kim Eddy
May 19, 2025 -

Sterling McCall Honda responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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