Sterling McCall Honda

Purchased and service my vehicle here. Always received excellent customer service, even when addressing problems or issues. Always received excellent customer service, even when addressing problems or issues. More

Brenda who scheduled my vehicle. She was very polite, professional and patient with me. Took my vehicle in to get service: oil change. I had coupon $9.98 with no strings attached. Th She was very polite, professional and patient with me. Took my vehicle in to get service: oil change. I had coupon $9.98 with no strings attached. Their communication was by text once the vehicle went for service. During the inspection the service dept. does a video of vehicle to show what services need immediate attention as well as a list of each price per service. You have chose to have work on the vehicle or later. More

I had a Mitsubishi 12 Years and a VW 7 before my fabulous Honda Insight Hybird. And the Service department at Stirling is so much better either of the other dealers. Easy to make appoiaemts. All of the staff Honda Insight Hybird. And the Service department at Stirling is so much better either of the other dealers. Easy to make appoiaemts. All of the staff are knowledgable, patient and responsive. . More

The reason for the average rating. This dealership doesn't top off fluids as part the oil change tire rotation service. It seems to me that was at one point part of the service. I s This dealership doesn't top off fluids as part the oil change tire rotation service. It seems to me that was at one point part of the service. I specifically ask my intake person if this is part of the service and was told only if I the fluid service, which is in my opinion not a service, but rather a payment option. More

I appreciate everyone working so hard to make this dealership such a great place to return to time again for maintenance on my vehicle! dealership such a great place to return to time again for maintenance on my vehicle! More

Carolina was great! She was extremely helpful and had a sense of urgency. Best experience. She was extremely helpful and had a sense of urgency. Best experience. More

Wow what an amazing service and care ! I'm new costumer that needed general check up and recall plus I had a day before flat tire that needed treatment and I met Kisha which took care of m I'm new costumer that needed general check up and recall plus I had a day before flat tire that needed treatment and I met Kisha which took care of me from the first step till I left ...she was amazing ,friendly ,sensitive and very professional . She explain to me the process and make sure I understand and know every step of the car treatment. It's been a long time since I got a service like that I felt as A class costumer ... I'm definitely recommend .for me they will be my dealership when I need a car or any service Thank you Roy Ben Asher More

Our service advisor Jose was very communicative and answered the phone every time we called. Repairs were completed by the promised date and performed correctly the first time. I will be taking my son’ answered the phone every time we called. Repairs were completed by the promised date and performed correctly the first time. I will be taking my son’s car back for future repairs. Great job service department! More

I really appreciate all of the accommodations and facilities for purchasing this new car. From the agent who assisted us was so outstanding. Special thanks to Ms. Julie who helped us from trading in facilities for purchasing this new car. From the agent who assisted us was so outstanding. Special thanks to Ms. Julie who helped us from trading in our old car and buying the latest one. Additionally, I would like to give warmest gratitude for accommodating us specially because I have a new born baby, they took us to a room where we feel so much comfort and could able to bother others. The processing of the papers were smooth. The car is so perfect. I highly recommend this company for purchasing both used and new cars. Everything works well, from accommodations, processing, service and maintenance also, the staffs most of all. More

The sales lady was really nice. The problem was with financing. I wanted a car listed on sale for 21,991 $ they told me it came with a warranty and after signing the papers I notice The problem was with financing. I wanted a car listed on sale for 21,991 $ they told me it came with a warranty and after signing the papers I noticed the cars price was 27,000 and after tax and another warranty they added and didn’t tell me about it was in 30 thousands. They said it had protective coat or other add ons I don’t remember but i don’t know why the price of the vehicle didn’t reflect all the add ons already on the vehicle. It was in the paper work I just didn’t read everything correctly as a first time buyer it would have been nice If they told me what was all added on to the car and how much it all was instead of just letting me see the base price of the car. I guess I just seen a price on the vehicle and thought that was it but nope. The manager apologized for them not explaining everything but it’s too late for me. He even admitted that has happened a lot and they are working on it. So make sure you read everything and don’t rely on them to explain it to you. More