
Sterling McCall Honda
Kingwood, TX
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The salesmen were great. We were not happy with the sales manager and the finance man. We walked out without purchasing the vehicle. The GM Kim called us on our way home. We were not happy with the sales manager and the finance man. We walked out without purchasing the vehicle. The GM Kim called us on our way home. She listened to us, apologized and helped us tremendously. In the end, due to Kim stepping in and caring about us, we did purchase the vehicle. More
Friendly service and great work. Keisha, the one who checked me in and cashed me out, did a great job. She explained all the charges clearly and quickly. Thanks! Keisha, the one who checked me in and cashed me out, did a great job. She explained all the charges clearly and quickly. Thanks! More
Everyone in the service department is like a big family, when you use their service you see them helping out each other as well as do their best to take care of you. Most updates are timely and they do it a when you use their service you see them helping out each other as well as do their best to take care of you. Most updates are timely and they do it according to how you receive news best. If you prefer being called they will call, if you prefer texting they will text. For big service recommendations that amounts to a grand or more, I appreciated the technicians making a video that shows where the problems are and an explanation of how they plan to approach it before you make the decision. For the most part I cannot say I am uninformed. However do keep a copy of work done in other garages, sometimes they recommend work to be done that’s standard but it’s up to you to be clear about telling them the work had already been done somewhere else. Sterling McCall Honda will return your vehicle cleaner than when you left it. More
I’ve been coming here for 5 or 6 they have Great Customer Svc shuttle service they provide is a Great Deal and they keep my car in Great condition!! Svc shuttle service they provide is a Great Deal and they keep my car in Great condition!! More
Absolutely the best service department I’ve ever worked with including Mercedes and Land Rover. Along with their service, the prices are very competitive! with including Mercedes and Land Rover. Along with their service, the prices are very competitive! More