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Sterling McCall Honda

Kingwood, TX

Overview
Reviews
Vehicles
4.7
915 Reviews
Call Dealership (281) 358-8880
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22575 Highway 59 North

Kingwood, TX

77339

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Showing 915 reviews

March 19, 2024

I have always received kind courteous service. They are knowledgeable and prompt. The quality of their work is superior. I am never over charged and they keep a record of the service that is ne More

by vcruickshank51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Clark
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Mar 22, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a kind and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 15, 2024

Too good. They know how to make a customer feel confident about the choice being made. More

by bb64533
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, Brayan Vasquez
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Mar 16, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 15, 2024

They have been good to me over the years. I've bought 4 car's a from them. They have excellent service. More

by rtouchstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Bates?
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Mar 19, 2024 -

Sterling McCall Honda responded

Thank you for choosing our dealership over the years and for purchasing four cars from us. We're thrilled to hear that you've had excellent service experiences with us. Our goal is always to provide top-notch service to our valued customers, and we're grateful for your continued support. We're here to ensure your satisfaction and look forward to serving you in the future!

March 15, 2024

Everyone is very nice here. Service was done promptly and with a smile. I had 2 recalls and a sensor that was out. The sensor was due to someone having backed into my front bump More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember for sure but possibly Eric.
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Mar 16, 2024 -

Sterling McCall Honda responded

Thank you for sharing your positive experience! We're glad to hear that everyone was nice, and the service was prompt and done with a smile. It's great that they were able to address your recalls and the sensor issue caused by the bumper damage efficiently. We're here to help!

March 12, 2024

The dealership does a good job. However, over an hour for an oil change that I scheduled an appointment for is ridiculous! More

by attaylor5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Elrod
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Mar 26, 2024 -

Sterling McCall Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil Solano our service manager, will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Kim Eddy General Manager keddy@sterlingmccallhonda.com

March 09, 2024

I usually have no problem but this time after my service I was hearing noise sounds like crunching noises when I press the brakes. Mostly the right rear side. What could it be. I will make an appointment to More

by guinmalit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Brayan Vasquez, Frank Isede
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Mar 13, 2024 -

Sterling McCall Honda responded

We are looking into your complaint and will be reaching out to you. Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil Solano our service director will be reaching out to you soon to assist. If there is anything I can do in the meantime please contact me. Kim Eddy General Manager Sterling McCall Honda 281-318-2913 keddy@Sterlingmccallhonda.com

Mar 13, 2024 -

guinmalit responded

It’s ok. I got an appointment now and they're looking at it.

March 06, 2024

Amazing service did everything that could do to help & I am thankfu! Thank you guy More

by Alexsaucier11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
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Mar 10, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

Honest and sticks to their word. Mali Evans was great. Will buy from them again More

by havenslinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi Evans
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Mar 08, 2024 -

Sterling McCall Honda responded

It's fantastic to hear that you had an honest and trustworthy experience with Mali! We're glad to hear you had a positive experience, and we hope to assist you again in the future. Safe travels, and thank you for choosing our dealership!

March 03, 2024

Got oil change then car wouldn't start had to tow my own car home. More

by Paris Cato
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Carlo Balite
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Mar 29, 2024 -

Sterling McCall Honda responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Sterling McCall Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil Solano will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Kim Eddy General Manager keddy@Sterlingmccallhonda.com

March 02, 2024

Great service. Helpful and informative advisor that explained everything and helped us through several repairs. More

by aholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
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Mar 13, 2024 -

Sterling McCall Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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