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Sterling McCall Honda
Kingwood, TX
866 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 866 reviews
October 20, 2023
Jessie is a great advisor. He walks you through the process and if you have a few things needing to be done, he will help you determine which ones need to be done immediately, He walks you through the process and if you have a few things needing to be done, he will help you determine which ones need to be done immediately, which ones can wait, and how soon it would need to be addressed. More
by How about not
Employees Worked With
Jessie
October 18, 2023
Amazing staff! They were all friendly, outgoing and knew about the cars. I left the dealership feeling like I could call or come in for anything! They were all friendly, outgoing and knew about the cars. I left the dealership feeling like I could call or come in for anything! More
by Kim
Employees Worked With
Tre Boyd
October 17, 2023
The service representative was on the spot and called and kept me in the loop during the whole process. This was a great experience and only place I would recommend to get your Honda serviced. kept me in the loop during the whole process. This was a great experience and only place I would recommend to get your Honda serviced. More
by LuvYaBlu
Employees Worked With
Jesse
October 12, 2023
Took my 07 Fit Sport in for replacement of several items on recall. Carlo the service attendant greeted me quickly and went over everything involved. He answered all my questions and even took me to the mec on recall. Carlo the service attendant greeted me quickly and went over everything involved. He answered all my questions and even took me to the mechanic who would be servicing my car to go over the various items to be replaced. Took a couple of days due to parts availability but no issues at all. Very happy with the entire process and the professional attitude of everyone working there. The shop was super clean and organized almost like a hospital for cars. Great job! More
by hawaiiusmc1
Employees Worked With
Carlo
October 11, 2023
They lost their customer relationship. For status of repairs you have to call them now. I have been a customer since 1987 and this past year or two that service has disappeared. Also what For status of repairs you have to call them now. I have been a customer since 1987 and this past year or two that service has disappeared. Also what use to take a day or two to repair is now taking a week or more. What has changed for this fall in service. More
by Shcannon58
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
October 11, 2023
The dealership is good at sales, not really good at maintenance services. I bought AcceleCare and my 2nd maintenance they didn’t aware about it, still invoiced me until I told them. Another time, I had maintenance services. I bought AcceleCare and my 2nd maintenance they didn’t aware about it, still invoiced me until I told them. Another time, I had my wheels alignment but my wheels still shaking as nothing being fixed. Another time, I had maintenance with free car wash, when I drove home I just realized my car hasn’t been washed and they didn’t inform me about that while in the paper all checked. I don’t trust their maintenance services. More
by hoahanguyen
Employees Worked With
I don’t remember
October 09, 2023
They take good care of my car every time I go. They prefer appointments but with my buddy schedule I never know when I can make it and they've never make me turn around. They prefer appointments but with my buddy schedule I never know when I can make it and they've never make me turn around. More
by dianavila
Employees Worked With
Ybarra
October 03, 2023
We were very happy with the greeting, service & delivery . Max did a thorough job & answered all our questions. We have owned multiple Hondas over the years & love their product! Our experience at Sterli . Max did a thorough job & answered all our questions. We have owned multiple Hondas over the years & love their product! Our experience at Sterling McCall , Kingwood has been very pleasant. More
by Patti
Employees Worked With
Max, Ryan
