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Sterling McCall Honda

Kingwood, TX

4.8
1,250 Reviews

22575 Highway 59 North

Kingwood, TX

77339

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Showing 1,250 reviews

December 18, 2024

The service agent made me feel like my issues would be taken care of and they were More

by djsadegh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Macias
Dec 21, 2024 -

Sterling McCall Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2024

The service was excellent. Jessica was very knowledgeable and even caught a warranty issue, saving me money! More

by loriemsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 21, 2024 -

Sterling McCall Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jessica here at Sterling McCall Honda! We are always more than happy to assist you if anything else comes up. Take care!

December 18, 2024

Every time I go to Sterling, McCall Honda for my car maintenance, They ALWAYS do a great job. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Dec 21, 2024 -

Sterling McCall Honda responded

Hello Anita, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 18, 2024

Excellent service, Excellent customer service, very good timing for appointments,rep that took care during my appointment very knowledgeable, attentive and friendly More

by magana.maria0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher EL
Dec 20, 2024 -

Sterling McCall Honda responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

Julie was super helpful and honest in her work. No games. No gimmicks. Come in and get down to the actual numbers without the hassles. Going out of her way to show you all safety features in your n More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Barnachea
Dec 20, 2024 -

Sterling McCall Honda responded

Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2024

This dealership is nice and clean, with a comfortable waiting area. Respectful and helpful personal. More

by mbenzaqu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Ybarra
Dec 20, 2024 -

Sterling McCall Honda responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Honda. We're happy we could meet your expectations! We hope to see you soon!

December 16, 2024

Purchased and service my vehicle here. Always received excellent customer service, even when addressing problems or issues. More

by LRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica C in Service
Dec 22, 2024 -

Sterling McCall Honda responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2024

I had no problems the guy was very helpful. The wait wasn't long at all More

by clayborne.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Vasquez, Frank Isede, Kim Eddy
Dec 20, 2024 -

Sterling McCall Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

December 13, 2024

Brenda who scheduled my vehicle. She was very polite, professional and patient with me. Took my vehicle in to get service: oil change. I had coupon $9.98 with no strings attached. Th More

by michelle-valle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Elrod 5 star and Brenda 5 star who scheduled my appt
Dec 14, 2024 -

Sterling McCall Honda responded

Hi, we are very happy Brenda could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2024

The reason for the average rating. This dealership doesn't top off fluids as part the oil change tire rotation service. It seems to me that was at one point part of the service. I s More

by cewjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Dec 14, 2024 -

Sterling McCall Honda responded

cewjohnson, We sincerely apologize for the disappointing customer service you received on this visit. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. Please contact me at 281-318-2915, I would like to discuss how we can regain your trust. Sincerely, Wil Solano Service Manager wilsolano@Sterlingmccallhonda.com

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