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Sterling McCall Honda
Kingwood, TX
887 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 06, 2023
Carlo the service tech has so far proven to be the best thing about this dealership. Hopefully he will follow through on his word. I haven’t yet decided on the service department. Went in on a check emissi thing about this dealership. Hopefully he will follow through on his word. I haven’t yet decided on the service department. Went in on a check emission light. It will turn on at 1/2 tank of gas. Ran a diagnostic test on it and $1800 to fix the problem. Took 4hrs but got an oil change and changed out the air filter while I was there Carlo talked to service manager and Ty said they would work wit me and contact Honda about the problem. Pad my Bill and went to go Leave the check emissions problem light was off. I showed Carlo it was off. We were both shocked. Light has not yet. Come back on. More
by Jmurray3159
Employees Worked With
Carlo Balite, a mechanic person in charge of working on cars don’t remember his name
September 03, 2023
Sterling McCall gives an excellent customer experience, especially in their service department. I've never been to a place with such a nice waiting area. especially in their service department. I've never been to a place with such a nice waiting area. More
by beninhumble
Employees Worked With
Shane O'Bannon
September 02, 2023
Outstanding customer support! I called earlier that morning and spoke with the sales team. By the time I got off work they had the car ready! I was able to drive home that same I called earlier that morning and spoke with the sales team. By the time I got off work they had the car ready! I was able to drive home that same night! Thanks everyone More
by New Humble TX customer
Employees Worked With
Ryan and Julie
September 02, 2023
Service advisor Jason friendly, helpful and offered a warranty repair at the same time as the oil change (which i had purchased 3 for $149 the last time i was in — definitely a deal that included tire ro warranty repair at the same time as the oil change (which i had purchased 3 for $149 the last time i was in — definitely a deal that included tire rotation). Set up a Lyft ride home (paid for) bc It was going to take longer than originally planned. Finished work by end of day which was not promised bc It could have been the next day. Offered filter changes that wee timely but allowed me to check “approve/deny” on line without even needing a phone call. Didn’t try to oversell services which is always appreciated. More
by jillw
Employees Worked With
Jason - service advisor
