
Sterling McCall Honda
Kingwood, TX
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Even though I had an appointment it took three days to look at my car, 6 days before I had a diagnosis. It then took two more days to get approval even though it was covered under warranty. After ten day look at my car, 6 days before I had a diagnosis. It then took two more days to get approval even though it was covered under warranty. After ten days I was able to pick up my car which wasn't even topped up on fluids and has a wrench light still showing. Still waiting for a call back from them to figure this out. More
We really appreciate Julie’s assistance for making our dreams come true by securing a family van (Honda Odyssey). The process was quick and all our questions are answered. Julie even went above and beyond dreams come true by securing a family van (Honda Odyssey). The process was quick and all our questions are answered. Julie even went above and beyond by explaining the special features of the car and shared some security tips for us to enjoy the Odyssey to its fullest. Maraming salamat (Thank you very much) Julie! More
Excellent customer service. Only one thing I have been disappointed in is the complimentary car wash. This was the second time the car was only half washed. The front windshie Only one thing I have been disappointed in is the complimentary car wash. This was the second time the car was only half washed. The front windshield was spotless but back not touched along with body not washed at all. I mean it was black. More
Our sales person was Leobardo Martinez. He is very attentive, professional and has great customer service skills. Our financial team member was Ryan Lewis and he also provided excellent se He is very attentive, professional and has great customer service skills. Our financial team member was Ryan Lewis and he also provided excellent service. I personally rate this dealership 10 out of 10. More