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Lexus Clear Lake

Houston, TX

4.9
1,970 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,970 reviews

November 14, 2026

Everyone is always so welcoming and professional ! Erika assisted me upon my arrival with my scheduled service. She was super helpful and nice More

by cr.itzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
November 13, 2026

Service was amazing, staff informative and friendly. I was offered snacks and a drink and wise in a loaner car in minutes. Fantastic More

by Bigactionvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Martinez
November 13, 2026

Great Experience. . My salesman Irving was great. explained everything about my car.. Very Knowledgeable. very Happy More

by Concrow18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving
November 13, 2026

Always great customer service! !! David Whurman is great to deal with and always pleasant to work with!!!!! More

by angelic19692003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David whurman
November 12, 2026

Great dealership, does not pressure you and does a great job. Recommend using this dealership. More

by Ronald.richmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slack Nigel, Hugh Robb, Zak Warner, Billy Shape
Nov 13, 2026 -

Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

November 11, 2026

Responsive with expertist for required repairs along with professional service. Knowledge of customer needs during warranty work and providing temporary transportation repairs. More

by Bengtson.frankc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jason
Nov 14, 2026 -

Lexus Clear Lake responded

Hi, thank you for your kind words. I'm glad to hear that you found our service responsive and professional. We strive to meet our customers' needs, especially during warranty work, and it's great to know that our temporary transportation options were helpful. Your feedback reinforces our commitment to professionalism and teamwork, and we appreciate your trust in us.

November 11, 2026

Nice facilities and excellent service and staff. Nothing but nice things to say about this dealership. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazz Sanchez
Nov 14, 2026 -

Lexus Clear Lake responded

Hi, thank you for your kind words. We are thrilled to hear that you enjoyed our facilities and found our service and staff to be excellent. Your feedback reflects our commitment to professionalism and teamwork, and we appreciate your support. We look forward to serving you again in the future!

November 07, 2026

Alfonso was a knowledgeable and intelligent guy who was a very smart and kind man More

by burton.vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
Nov 09, 2026 -

Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

November 07, 2026

Excellent customer service. Consultant Alice is knowledgeable and helpful. Facility is clean and waiting area is comfortable. More

by M4pedregosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice Parnel
Nov 09, 2026 -

Lexus Clear Lake responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2026

My service technician was awesome and the snacks are a great treat, I would recommend to a friend More

by Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chyanne, Dennis Zullo
Nov 03, 2026 -

Lexus Clear Lake responded

Hello Smith, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

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