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Lexus Clear Lake

Houston, TX

4.9
1,873 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,873 reviews

July 15, 2026

Always a great experience when I take my car in for regular maintenance. Service is prompt and professional!! More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daevion is a great service agent.
July 14, 2026

Everyone we dealt with was professional accommodating, and went out of their way to take care of us More

by candy girl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Perez, Crystal
Jul 15, 2026 -

Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 13, 2026

Great services! They are all so professional. I did not wait long for check in and drop off. More

by lenguyen_tien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latisha
Jul 14, 2026 -

Lexus Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2026

The waiting area is lovely and . Comfortable.. the process was extremely easy… and my service man DEE was absolutely outstanding. More

by avmora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Fuimaono
Jul 13, 2026 -

Lexus Clear Lake responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

July 11, 2026

The staff were very friendly and informative and explained what needed to be addressed immediately and items that could wait. More

by kursk1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jul 12, 2026 -

Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 08, 2026

I was charged for something that they had already fixed but came loose again. Their car wash was not available. More

by Teastorytexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Jul 12, 2026 -

Lexus Clear Lake responded

Thank you for your feedback, I would like to speak with you to gather more information on the service visit with us. Please give me a call at your earliest convenience. Fidel Garza Service Director 281-853-1488 fgarza@group1auto.com

July 07, 2026

Dealing with Lexus Clear Lake has been so nice and easy. I dealt with Glen Russum who was my Salesman and he was very patient working to get exactly what I wanted and called me when he found it and even b More

by janices_magic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Glen Russum And service consultant John Murphy
Jul 08, 2026 -

Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 07, 2026

Service Person LaTisha Brown provided excellent service and answered all questions. She was courteous and friendly More

by Shahid Jamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Jul 07, 2026 -

Lexus Clear Lake responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 07, 2026

Great service advisors. I didn’t want to wait for my service to be performed so they didn’t hesitate to give me a loaner. More

by calvillo.belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Jul 07, 2026 -

Lexus Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2026

Quick service, people willing to help. Always a great experience. That’s why I’ll buy there again. More

by Orasiovela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gretchen was amazing
Jul 02, 2026 -

Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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