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Sterling McCall Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,375 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,375 reviews

May 21, 2025

Excellent service! The service center provided the level of service that clients look for, from the moment you drop your car off, to the moment that you pick it up. More

by Edie Houlden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis and Christian
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May 20, 2025

The service department employee, Johnny, made my car drop off and pick up a breeze! He explained everything needed to be done, had the car ready at the time he stated it would be and kept me updated by tex More

by Heronfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Martinez
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May 20, 2025

David Wurman was great and friendly Service was fantastic and results were exactly what I wanted and needed More

by Markasandridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
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May 19, 2025

Everyone very willing to help and advise. The dealership and its restrooms are spotless I give this dealership 5stars. More

by jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Presley
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May 19, 2025

Amazing service! Valeria really took care of me and very attentive! Definitely coming back for another oil change! More

by jolizperez0105
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Valeria!
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May 17, 2025

Very friendly customer service in in the service department. The minute I drove in the valet worker and the service rep Luis were so kind and helpful. More

by shawnfyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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May 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with Luis! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

John Murphy has consistently provided exceptional customer service at this location. I will continue to request his service. More

by Normagarza7775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
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May 20, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

It was a great experience. Alberto was great. good communication great customer service.. I would recommend him for my friends. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
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May 19, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello George, we're happy you found our staff Alberto to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

Great and fast service, extremely courteous, kind and respectful. Answered all my questions and gave simple feedback on recommended services. More

by Jth1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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May 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 15, 2025

Excellent customer service by the service advisor and very knowledgeable and recommended me what needed to be done to my vehicle. More

by camavarez53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonso
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May 17, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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