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Lexus Clear Lake

Houston, TX

Overview
Reviews
Vehicles
4.8
1,550 Reviews
Call Dealership (281) 853-1400
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18160 Gulf Freeway

Houston, TX

77546

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Showing 1,550 reviews

September 16, 2025

My regular Service Consultant was off, but Phil provided excellent professional service! On a scale of 1 - 10, his service was 10!! I highly recommend Sterling McCall Lexus and have used them for many year More

by Happy Customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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September 13, 2025

I am never disappointed when I bring in my RX for service! No matter the Service Advisor designated (which my most recent visit is, Alberto Alonso) they always give exceptional service! And the coffe More

by Huey N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Alonso
Report | Print
Sep 15, 2025 -

Lexus Clear Lake responded

Hello Huey, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

September 13, 2025

Clear lake Lexus has always been quick and will explain everything with you. Ask for Dennis!!! More

by Angelica122487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Sep 15, 2025 -

Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

September 12, 2025

I love going to this dealership. Everyone is super friendly from the time I arrive to the time I pick up my car. They keep me informed throughout the experience with no surprises. More

by wenmims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Report | Print
Sep 15, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

September 11, 2025

John Murphy provides excellent advice on which services are actually needed. Work is quick, but John provides updates so you know how the work is progressing. Wonderful waiting area. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Report | Print
Sep 12, 2025 -

Lexus Clear Lake responded

Hi Bill, thanks for your praise and kind comments about John. We hope you have a great day!

September 11, 2025

Professional service, and exceptional value. Waiting area is comfortable and quiet. Snacks are added bonus. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Alonso
Report | Print
Sep 14, 2025 -

Lexus Clear Lake responded

Hi Rudy, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Amazing customer service. Thank you so much for your help. Purchasing my car with them was the best choice. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hendricks
Report | Print
Sep 11, 2025 -

Lexus Clear Lake responded

Hello Jose, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2025

Made an appointment for service and was out in and out faster than I truly expected. It was nice to be able to still have a full day for other errands More

by Hendersonjonathan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Sep 11, 2025 -

Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2025

Great mechanics. Always go to Lexus Clear Lake. The Service Technian, Jonn is awesome taste well. More

by ccynthiacc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Sep 11, 2025 -

Lexus Clear Lake responded

Hello, we're happy you found John to be so supportive during your experience here at Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2025

The salesman was very informative knowledgeable of the car that we bought. She explained the difference between a regular car and a hybrid, which I did not know we are really enjoying our new car. More

by benitarobles23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carli
Report | Print
Sep 07, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! If you have any further questions, please give us a call. We're always happy to help!

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