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Lexus Clear Lake

Houston, TX

4.9
1,946 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,946 reviews

October 10, 2026

Service was great today at Sterling Mcall Lexus Clear Lake. Erika is the best advisor. More

by herna0558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
October 10, 2026

Ms. Rachel Rosen and Mr. Cory are a wonderful TEAM. They "Listened" to my needs, "Knowledge" on the product and answered all questions clearly. No Pressure at all. More

by lawandaadams22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Rosen and Cory Carter
October 09, 2026

David Wuran is an excellent customer service. He keep me informed of what car is needed, while the car was in service More

by Joser.vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wuran
October 09, 2026

If you're looking to buy a car from them, be aware that the price quoted on the internet is not the price you'll be shown when you sit down with them. It may show one price on the internet but they add a More

by lewispete43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Irving Orellana
October 09, 2026

Excellent work and customer service provided. . would recommend it anytime to others. Roberto the best More

by stella.okoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
October 08, 2026

I had my oil changed and tires rotated today. It was quick and done within 2 hours and I test drove another vehicle also. Maybe I want to trade up?? Still thinking. Davon and service folks were More

by tulsakg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davon hill
October 08, 2026

Don’t have good communication with the service advisor. Tried to contact him and go through items on inspection report but couldn’t got hold of him. Had oil change but without reminder sticker on windshi More

by linhtan414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Alonso
October 06, 2026

Had my 2024Rxh in for 20K maintenance. Erica Presley was my service rep.It was easy to make appointment and txt reminders were sent. Erica was prompt, friendly and professional. The crew More

by elaine.harvill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Presley
Oct 09, 2026 -

Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2026

Got quotes for a bunch of unneeded repairs, brakes at 14K miles is totally unnecessary More

by chuckroastmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 08, 2026 -

Lexus Clear Lake responded

Thank you for your feedback, chuckroastmd. Your experience is important to us, and we strive for customer-centric service that reflects honesty and reliability. If you have any further concerns, please feel free to reach out to us directly.

October 04, 2026

Easy making the schedule. . no waiting at check in or out. Good facility with friendly staff More

by mindy
Recommend Dealer
Yes
Employees Worked With
Do not remember
Oct 09, 2026 -

Lexus Clear Lake responded

Hello Mindy, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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