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Sterling McCall Lexus Clear Lake
Houston, TX
1,492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,492 reviews
July 31, 2025
What a pleasure working with such knowledgeable, friendly people. Dee Fuimaono (my advisor) is a jewel! I have never worked with a more knowledgeable, dedicated, understanding individual. Although our situat people. Dee Fuimaono (my advisor) is a jewel! I have never worked with a more knowledgeable, dedicated, understanding individual. Although our situation was complicated and difficult it was taken care of with care and attention to detail. I can’t say enough about the team in your service department, everyone was wonderful. And the loaner car was so nice! Wish I could afford to purchase it! More
by linmontg
Employees Worked With
Dee Fuimaono, guy who handled loaner. Sorry don’t remember name
July 31, 2025
Service was on schedule. Communications were timely and clear. Service representative was knowledgeable and he was very courteous Communications were timely and clear. Service representative was knowledgeable and he was very courteous More
by russherring
Employees Worked With
Dennis Holmes
July 30, 2025
My experience at Sterling McCall Lexus Clear Lake was just as I expected. Nothing Less Than Excellent!!! From the time I pulled up for my service appointment the young man that went and got my services r just as I expected. Nothing Less Than Excellent!!! From the time I pulled up for my service appointment the young man that went and got my services representative ( Erika Pressley) was extremely professional by given me greeting of the day then asked me if I a specific service representative. Once I gave him Erika’s name, he was professional in letting me know that he would let her I had arrived for my 10:20 appointment. He also politely asked me to turn off my car and place my key on the dashboard. Once Ms Erika came over she was courteous and professional as well! Ms. Erika is always kind and professional by asking if I have any concerns regarding my vehicle outside my regular schedule maintenance appointment. I ask Erika if I could get a loaner vehicle and she informed me that she would check for me. Which she did and there was one for me. The gentleman that assisted me with get my loaner was Christian. He was also polite and professional. Sterling Clear Lake’s staff always serves me with kindness and treats me like they appreciate my business and that is why I continue to bring them my business. Whenever I call Erika with questions or to schedule an appointment she gets back with me and a timely manner and works around my needs. I thank Erika and all the staff at Sterling Lexus of Clear Lake that I come across for your kindness!! More
by jackiemundine
Employees Worked With
Erkia Pressley, Cristian
July 30, 2025
I would like for the dealership to bring back those banana nut muffins. I enjoy sitting in the waiting area, watching the news or my daytime stories banana nut muffins. I enjoy sitting in the waiting area, watching the news or my daytime stories More
by LCOOPER819
Employees Worked With
Erika Pressley
July 26, 2025
The dealership is clean and spotless. Erika was very nice and kept me informed about the car. Very pleased the washed it as well. Great job! Erika was very nice and kept me informed about the car. Very pleased the washed it as well. Great job! More
by vicdazzo
Employees Worked With
Erika pressley
