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Lexus Clear Lake

Houston, TX

4.9
1,868 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,868 reviews

July 08, 2026

I was charged for something that they had already fixed but came loose again. Their car wash was not available. More

by Teastorytexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
July 07, 2026

Dealing with Lexus Clear Lake has been so nice and easy. I dealt with Glen Russum who was my Salesman and he was very patient working to get exactly what I wanted and called me when he found it and even b More

by janices_magic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Glen Russum And service consultant John Murphy
July 07, 2026

Service Person LaTisha Brown provided excellent service and answered all questions. She was courteous and friendly More

by Shahid Jamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Jul 07, 2026 -

Lexus Clear Lake responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 07, 2026

Great service advisors. I didn’t want to wait for my service to be performed so they didn’t hesitate to give me a loaner. More

by calvillo.belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Jul 07, 2026 -

Lexus Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2026

Quick service, people willing to help. Always a great experience. That’s why I’ll buy there again. More

by Orasiovela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gretchen was amazing
Jul 02, 2026 -

Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2026

Service is good . Provided car service while my car was in shop. Staff are very friendly More

by Nes Sheffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 30, 2026 -

Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2026

Wonderful service department. I’ve never seen any dealership so completely versed in excellent customer service. More

by maryolee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
Jun 29, 2026 -

Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

Service tech Erica is polite knowledgeable and very accommodating. The facility is always very clean and the staff is friendly. More

by Shipsx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Jun 29, 2026 -

Lexus Clear Lake responded

Hi, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

Excellent service! Cheyenne, our service advisor, had the tires rotated and the vehicle washed perfectly.👋👋👋👋👋 More

by gjmswans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Jun 29, 2026 -

Lexus Clear Lake responded

Hi! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2026

Easy appointment, very professional and courteous service. The service advisor is one of the best, easy to communicate with, and understating of my vehicles service requirements. More

by TX-LX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
Jun 27, 2026 -

Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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