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Lexus Clear Lake

Houston, TX

4.8
1,636 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,636 reviews

November 08, 2025

I had a great experience here! Davion was helpful, he explained everything my car needed, and he was very responsive so I never had to guess about the process. There were plenty of More

by Tory C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion
November 08, 2025

Best customer service I have ever had since going since 2009 Cheyenne was so helpful. More

by Hjstokes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
November 07, 2025

Everyone was very professional. Service advisor was great. Service was completed on time with no problems. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee, service advisor
Nov 08, 2025 -

Lexus Clear Lake responded

Pete, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Clear Lake. Please don't hesitate to reach out to us if there's anything more we can do!

November 05, 2025

Great customer service. Top quality service department. Attention to detail I couldn’t imagine getting better care anywhere else More

by Robertebeberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee
Nov 05, 2025 -

Robertebeberg responded

Thank you

Nov 06, 2025 -

Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

November 04, 2025

Excellent customer service, communcation and transparency from Daniel in sales to Ronnie in finance. 5 stars More

by rwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Smith and Ronnie Harris
November 04, 2025

Front brakes needed work. Great service experience. Ashley and Fidel always very helpful and accommodating. Thank you More

by Pmiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Fidel
Nov 05, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2025

Purchase of my Lexus was very easy. RACHEL did a great job taking care of the whole transaction. FINANCE person was also easy to work with explaining everything. I think the whole proce More

by Put_man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RACHEL
Nov 05, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2025

I purchased a new Lexus; the whole process was great. My Salesperson Rachael Rosen did a great job making it easy. The Finance person was great explaining everything making the purchase easy. The trade i More

by Put_man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachael Rosen
Nov 05, 2025 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2025

I drive an hour away just to have my car serviced at the Lexus Clear Lake location because the customer service is always outstanding. Josh is my go to service advisor. He’s knowledgeable and truly goes abo More

by kim.pherigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 03, 2025 -

Lexus Clear Lake responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

Gretchen the service advisor was very professional and thorough. The service was provided in a timely manner and everything was done as asked. Great job!! More

by sharonktemplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gretchen
Oct 31, 2025 -

Lexus Clear Lake responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus Clear Lake. If you have any further questions, please don't hesitate to reach out!

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