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Lexus Clear Lake

Houston, TX

4.8
1,715 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,715 reviews

January 23, 2026

This Lexus dealership understands what Customer Service is all about. I was fortunate to have Phil Lambert as my Service Advisor. He gets it! I would not take my Lexus anywhere, but Lexus of Clear Lake. More

by carprofred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Lambert
January 22, 2026

Alberto at service was very professional, I drop my car off and pick it up on time. More

by ToanTruong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
January 22, 2026

It is always an easy experience buying from this dealership, specifically with Glenn Russum, and the service is top-knotch. The dealership itself is beautiful and very comfortable for both car buyin More

by Lg1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Russum
January 21, 2026

Excellent communication. The purchase process was smooth and very professional I appreciated the finance liaison educated me on add on options with out being pushy. More

by luckymom0247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EricRobinson
January 21, 2026

Excellent Service! Phil my Service Advisor is outstanding. He makes sure my vehicle is well take care of. More

by Jeana Pate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
January 20, 2026

To be honest, I feel like the service at your dealership has been awful. I previously purchased a vehicle that I was not satisfied with and was told I could swap it out, but I have been repeatedly given the More

by pattguerra85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kalvin Houlden
Jan 22, 2026 -

Lexus Clear Lake responded

I'm sorry the vehicle you purchased did not fully meet your needs. We are committed to making your next purchase experience easier and more enjoyable. I will have my sales consultant reach out to schedule an appointment at your convenience. During that visit, we'll take the time to ensure the Lexus ES is the right fit for your needs and expectations. We appreciate the opportunity to earn your business and look forward to assisting you. Best regards, Wes Gonzalez | Pre Owned Director 281.853.1465 wgonzalez@Group1Auto.com

January 19, 2026

The service was great and they took care of me promptly. Will be returning in the future. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion Hill
Jan 19, 2026 -

Don responded

The service was great and they took care of me promptly. Will be returning in the future.

Jan 22, 2026 -

Lexus Clear Lake responded

Hello Don, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 19, 2026

A comfortable environment while my vehicle is being serviced. My service representative, David Wurman is very courteous and knowledgeable.. More

by ecjohnson1@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
Jan 21, 2026 -

Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Lexus Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2026

Izzy was quick to respond with answers for my questions. The dealership is well kept, and the staff are friendly and knowledgeable. More

by Michellelevu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy Sisneros
Jan 18, 2026 -

Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2026

Grate customer service thanks to John Girgis for his help ,thank you we got the Tx350 More

by Steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Girgis
Jan 19, 2026 -

Lexus Clear Lake responded

Steven, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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